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This role requires a proactive and resourceful individual who thrives in a fast-paced, high-growth environment. You should be passionate about building diverse teams and be accountable to yourself, your colleagues, and the candidates you work with.What You’ll Do
- Strategize and Source: Partner with hiring managers and department heads to understand their hiring needs and align recruiting strategies accordingly. You’ll source and attract active and passive candidates from various channels, including direct sourcing, referrals, social networks, and networking events.
- Manage Full-Cycle Recruiting: Handle the end-to-end recruiting process for a variety of roles, including technical positions within R&D (e.g., Senior Software Engineers, Engineering Managers), as well as high-volume roles across Sales, Customer Success, and G&A. You’ll work to meet hiring goals while maintaining a seamless candidate experience.
- Promote Diversity & Inclusion: Develop and implement strategic initiatives to attract and engage diverse talent. You’ll ensure diversity and inclusion are incorporated throughout the hiring process, from pipeline development to final hire.
- Collaborate and Influence: Collaborate closely with hiring managers to ensure we meet their hiring goals while adhering to recruiting processes and procedures. You will also challenge assumptions and influence hiring stakeholders to drive timely hiring decisions.
- Be a Champion for Improvement: Present recruiting strategies, plans, and results to senior management and stakeholders. You’ll be accountable to yourself, your team, your hiring leaders, and your candidates throughout the process.
- Experience: 2-5 years of full-cycle recruiting experience, with at least 2 years in a fast-paced, high-growth technology company.
- Technical Savvy: Experience filling technical roles within R&D is essential.
- Tools & Systems: Proficiency with Google Suite and a working knowledge of Applicant Tracking Systems (ATS) like Workday, Greenhouse, or Lever.
- Recruiting Acumen: Working knowledge of recruiting KPIs, metrics, and reporting, as well as fair and unbiased interview techniques and applicant screening methods.
- Organizational Skills: Outstanding analytical and organizational skills with the ability to manage multiple high-priority, hard to fill and high-volume positions.
- Mindset: A proactive, can-do attitude with a sense of urgency. You should be comfortable working independently and taking initiative in a dynamic environment.
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
Top Skills
What We Do
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market.
Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.
Why Work With Us
Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.
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