About Helpware:
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. We provide Customer Experience and Operational Support services for modern, fast-growing companies. Our mission is to deliver best-in-class, value-adding solutions by empowering our teams and leveraging innovative technologies.
We're expanding and looking for a Recruiter to join our dynamic team.
Responsibilities:
Manage the full recruitment cycle: sourcing, screening, interviewing, and making offers
Build and maintain a strong candidate pipeline using various sourcing techniques
Collaborate with and support external recruitment partners
Ensure a positive and engaging candidate experience throughout the hiring process
Develop and maintain job descriptions and job postings
Facilitate offer negotiations and support hiring managers in final decision-making
Contribute to the development and optimization of recruitment processes and tools
Prepare and maintain summary reports and recruitment analytics
Stay updated on market trends and best practices in recruitment
Provide support during pre-onboarding and onboarding phases when needed (e.g., communication with new hires, hiring managers, vendors)
Requirements:
Proven experience as a Recruiter, ideally in mass hiring or high-volume environments
Strong English skills (B2 level or higher)
Experience with developing and implementing internal recruitment policies and procedures
Proficiency in MS Office; experience with ATS and HRIS systems is a plus
International hiring experience is a strong advantage
Analytical mindset with the ability to use data for decision-making and process improvement
Strong interpersonal, communication, and problem-solving skills
Team-oriented, proactive, and results-driven approach
We Offer:
Competitive compensation linked to the UAH/USD rate
Medical and life insurance after the trial period
English classes with a native speaker
Work schedule: Monday to Friday, 10:00–19:00 (Kyiv Time)
Corporate training and team events
We sincerely thank all applicants for applying; however, only those selected for an interview will be contacted.
Please send your CV in English indicating your salary expectations.
If you meet the above qualifications and are ready to take on the responsibilities, we encourage you to apply!
By applying for this position, you agree with the Helpware Privacy Policy and give your consent to process your personal data accordingly. Read more here: https://www.helpware.io/
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What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
