The Role
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.
Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.
When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.
Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.
We are the People & Culture Team. We are the enablers of people & the protectors of the culture. We respect & empower at every step. We like to see ourselves as the heart and soul-bringer of Insider and of our culture. We hire, we train and we retain. And as the Recruitment Team, we are the gatekeepers of Insider. We are the smiling bright face & wise decision-maker holding a great responsibility. Our aim is to find the A-players out there. The “Master-communicator” phrase doesn’t even begin to cover our people skills. We love what we do. That’s how we succeed in recruiting for numerous positions & functions in 5 continents & 25+ regions. You can either watch us conquer the world, or join us!
Job Description;
- will drive initiatives that nurture our company culture & create a charming journey for candidates,
- will partner with C-level to successfully identify and strategize hiring needs for the LATAM market,
- will successfully map the market for commercial roles,
- will effectively utilize HR tech stack of Insider to automate the recruitment processes,
- will take active role in the engagement, social responsibility and campus recruitment projects,
- will develop and support employer branding activities & help us exceed borders & march with the best talent out there,
- will follow analytical approach to ensure the effectiveness of the hiring and retention strategies,
- will cooperate with the global hiring team and follow the trends to create HR best practices to stay up-to-date,
- will execute the recruitment strategy with operational excellence while optimizing the quality of new hires, time to hire and cost to hire, our aim is to become better with every day,
Skills & Requirements:
- have a Bachelor’s Degree in related fields,
- have experience in SaaS/Tech/Digital recruitment,
- have excellent communication skills (English and Portuguese), we are speaking with the whole world, 5 continents & 25+ countries,
- are a confident, vibrant person with an everlasting go-getter attitude,
- have the ability to work and thrive in a fast paced environment,
- have such communication skills that speaking to people from different backgrounds, cultures & functions makes your day,
- have the ability to manage ambiguity, while fostering an example of professionalism and leadership,
- have proven ability to work in a fast-paced, results-oriented, team environment,
- have strong organization skills and the ability to prioritize multiple tasks
an opportunity to work in an international, diverse, and inclusive environment,
a chance to be part of the expansion journey of a global start-up,
access and opportunity to gain a limitless network all over the globe,
“Keynote Sessions” with famous and groundbreaking people from the Start-up world and many events where groundbreaking ideas are discussed,
Weekly sessions on best practices & personal development topics
Free access to the essentials such as Laracast, Egghead, Udemy, Blinkist, Masterclass, Amazon Kindle, and Spotify,
A chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria,
the infamous team activities that are bursting with fun
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!
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The Company
What We Do
Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS). Insider recently unlocked unicorn status and NASDAQ congratulated the company for becoming one of the few woman-founded, women-led B2B SaaS unicorns in the world. Insider was named as the #1 Leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Gartner Magic Quadrant for Personalization Engines 2021. The company has been named #1 Leader on G2’s Mobile Marketing Software and Personalization Grids with a 4.6/5 rating for 20 consecutive quarters. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US. Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, Madeira Madeira, Santander, BBVA, Pizza Hut, Avon, and CNN.
