Recruiter I

Position Title: Recruiter I

Safety Sensitive: No

Supervisor’s Title: Director of Talent Acquisition

FLSA Status: Exempt

Department: Department of People

Division: Human Resource

This is an onsite position. This role will not be remote. 

ABOUT US 

We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 30 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals. 

WHO WE ARE 

A key measure of any great city is simply the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It’s literally what moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit. 

At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas. 

We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on, get on and get going to wherever you want to go on IndyGo. 

INDYGO MISSION 

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. 

Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.   

Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community. 

Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.

Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.

Communication: We value open and honest conversations with each other, our riders and the community.       

Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.

Responsibility: We will be good stewards of our resources.

Results: We make things better today than they were yesterday.

Safety: We ensure safe and secure environments.

BENEFITS WE OFFER 

• Full-time positions with guaranteed 40 hours/week  
• Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date) 
• Free on-site wellness clinic for employees and their families 
• Retirement plan (401A and 457B) 
• Tuition reimbursement 
• Free IndyGo transportation for employees and their families 
• Federal Loan Forgiveness Program 

POSITION PURPOSE 

The Recruiter I supports hiring strategies to meet the staffing needs and hiring goals of IndyGo, with an emphasis on union-represented positions such as Coach Operators and Mechanics, as well as corporate and administrative roles as needed. This role supports the full talent acquisition process, from sourcing through selection, across all job classifications and grades, and helps maintain recruitment pipelines to support high-volume hiring needs.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

To be successful in this role, a team member must be able to perform the essential functions listed below a satisfactorily, with or without reasonable accommodation. IndyGo will provide reasonable accommodations to enable individuals with disabilities to perform these functions. 

ESSENTIAL FUNCTIONS 

• Assists in achieving hiring goals by identifying, sourcing, recruiting, and screening qualified candidates.  
• Partners with hiring managers to develop recruitment plans, clarify required job skills, create job descriptions and competencies, and select appropriate sourcing strategies for each position. 
• Assists in the development of interview questions at the request of the hiring managers.
• Reviews resumes against job-related requirements; conducts candidate phone screens or assessments based on qualifications; and presents qualified candidates to hiring managers.  
• Supports recruitment strategies by developing and maintaining candidate pipelines; proactively identify active and passive talent through the execution of recruitment plans and creative marketing strategies for high-volume staffing. 
• Collaborates with team members to coordinate new hire onboarding activities.
• Builds community relationships by utilizing social media, competitive research, employee referrals, diverse recruitment sources, local colleges, and other outreach methods. 
• Tracks expenses related to talent acquisition efforts and analyzes the effectiveness of recruiting strategies to support continuous improvement. 
• Perform other duties as assigned in alignment with IndyGo’s strategic goals.

 SUPERVISORY RESPONSIBILITIES 

• None.  

EDUCATION AND/OR EXPERIENCE 

To perform this job successfully, team members must have the following education and/or experience. 

• Associate degree in Human Resource Management or a related field preferred; an equivalent combination of education and relevant experience will be considered.  
• Two (2) years of experience performing recruiting, interviewing, marketing, advertising composition, and public interaction functions is preferred; experience in a union-represented environment is preferred. 
• SHRM-CP or SHRM-SCP / PHR or SPHR certification is preferred. 
• Previous experience with an applicant tracking system (ATS) and other Human Resource Information Systems (HRIS) is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES 

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. 

• Knowledge of selection methods, including employment testing, behavioral interviewing, and compliance with applicable employment laws and regulations.   
• Knowledge of human resources policies and processes, including recruiting and selection, employee labor relations, compensation and benefits, performance management, and development.   
• Proficiency in computer-based technologies, including Microsoft Office and other software applications, spreadsheets, and databases.   
• Ability to collaborate inclusively with team members and departments, valuing diverse perspectives and fostering an environment of mutual respect and effective communication.
• Ability to analyze data and apply findings to recruiting decisions.  
• Ability to organize, prioritize, and manage multiple tasks effectively.   
• Occasional evening or weekend hours may be required during peak hiring periods. 

PHYSICAL DEMANDS   

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• May have to move occasionally between departments and/or facilities.
• Local travel may be required occasionally between various agency locations.