Recreation Manager

Do you enjoy working in Recreation and ready to take the next step in your career? Apply to our Recreation Manager position!

As a Recreation Manager, you will be working with the Resort Leadership to ensure the overall supervision, coordination, and implementation of guest activity programs and group recreation/leisure activity programs, pool activities, the children's club and fitness center. The Recreation Manager operates with substantial latitude in the supervision of the overall recreation program.

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. 

Here’s why you will love it here:

• Enjoy exceptional benefits, including comprehensive health care options starting day 1, a Travel Discounts Program with hotel rates worldwide, and an Employee Assistance Program that supports your well-being.
• Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
• The company offers a Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
• Benefit from a company culture that values work-life balance and family-friend
• Comprehensive 401(k) program with company match contributions to help secure your financial future.
• Exclusive employee stock purchase program, allowing you to invest in your future while benefiting from company growth.
• Additionally, a range of exclusive perks is available to enhance your overall employee experience and well-being.

What Will I be Doing?

The Manager Recreation works with the Resort Leadership to ensure the overall supervision, coordination and implementation of guest activity programs and group recreation/leisure activity programs, pool activities, activities center and fitness center. The Recreation Manager operates with substantial latitude in the supervision of the overall recreation program. Stays in sync with all state regulations to operate activities center, fitness center and to conduct recreational and pool activities. This position requires an adventurous spirit and love for the outdoors!

You are responsible for driving company success through performing the following tasks to the highest standards:

• All aspects of staffing, programming, safety procedures, planning and implementing guest events which serve the purpose of entertaining our guests. 
• Directly responsible for the hiring, coaching, and providing direction and guidance in the recreation department.
• Always provides outstanding guest/owner service.
• Works with Resort Management in creating an annual budget outlining all revenues and expenses for the fiscal year. Updates forecast and justify revenues and expenses monthly. Responsible for adhering to all cash handling procedures as designated by Standard Operating Procedures.
• Evaluates programs for effectiveness/participation and adapts programs as necessary. Continually seeks new and exciting programs and ideas to improve, expand and keep overall program. Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program awareness and interest.
• Works directly with the Resort Manager, Guest Service Manager, and S&M Teams for coordination of special functions.
• Responsible for assisting with the enhancement of services. Supervises pool activities, pools, and towel inventory control, as well as all other activity common areas.
• Maintains and orders recreation supplies and inventory.
• Ensures that the proper cleanliness and maintenance of all areas of responsibility to include but not limited to pools, pool decks, children's club, fitness center.
• Oversees and determines the resolution of problems arising from owner/guest concerns with a commitment to satisfying every owner/guest.
• May be required to perform other reasonable duties as requested by management.

What Are We Looking For: 

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. 

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Minimum 2 years of Resort Recreation/Cruise Ship Entertainment or Resort/Hospitality management.
• 3-5 years related experience
• Ability to tolerate & work in outdoor temperatures and environment.
• Ability to react calmly and effectively in emergency situations.
• Demonstrates excellence in service quality standards that affect guest satisfaction, responding to guests in a timely and professional manner. A courteous and professional demeanor must prevail when handling upset guests and difficult situations.

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• Seasoned customer service professional
• Experience with entertainment programming in a fast-paced environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What Will I be Doing?

The Manager Recreation works with the Resort Leadership to ensure the overall supervision, coordination and implementation of guest activity programs and group recreation/leisure activity programs, pool activities, activities center and fitness center. The Recreation Manager operates with substantial latitude in the supervision of the overall recreation program. Stays in sync with all state regulations to operate activities center, fitness center and to conduct recreational and pool activities. This position requires an adventurous spirit and love for the outdoors!

You are responsible for driving company success through performing the following tasks to the highest standards:

• All aspects of staffing, programming, safety procedures, planning and implementing guest events which serve the purpose of entertaining our guests. 
• Directly responsible for the hiring, coaching, and providing direction and guidance in the recreation department.
• Always provides outstanding guest/owner service.
• Works with Resort Management in creating an annual budget outlining all revenues and expenses for the fiscal year. Updates forecast and justify revenues and expenses monthly. Responsible for adhering to all cash handling procedures as designated by Standard Operating Procedures.
• Evaluates programs for effectiveness/participation and adapts programs as necessary. Continually seeks new and exciting programs and ideas to improve, expand and keep overall program. Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program awareness and interest.
• Works directly with the Resort Manager, Guest Service Manager, and S&M Teams for coordination of special functions.
• Responsible for assisting with the enhancement of services. Supervises pool activities, pools, and towel inventory control, as well as all other activity common areas.
• Maintains and orders recreation supplies and inventory.
• Ensures that the proper cleanliness and maintenance of all areas of responsibility to include but not limited to pools, pool decks, children's club, fitness center.
• Oversees and determines the resolution of problems arising from owner/guest concerns with a commitment to satisfying every owner/guest.
• May be required to perform other reasonable duties as requested by management.

What Are We Looking For: 

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. 

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Minimum 2 years of Resort Recreation/Cruise Ship Entertainment or Resort/Hospitality management.
• 3-5 years related experience
• Ability to tolerate & work in outdoor temperatures and environment.
• Ability to react calmly and effectively in emergency situations.
• Demonstrates excellence in service quality standards that affect guest satisfaction, responding to guests in a timely and professional manner. A courteous and professional demeanor must prevail when handling upset guests and difficult situations.

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• Seasoned customer service professional
• Experience with entertainment programming in a fast-paced environment.

What makes Hilton Grand Vacations unique?

There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.

Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.

Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you’ll be making people’s day every day. Whether you’re creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one—your role on our resort operations Team will be essential in making lifetime memories for our guests.