Recovery Support Navigator

Posted 19 Days Ago
Be an Early Applicant
2 Locations
In-Office
22-27 Hourly
Entry level
Healthtech
The Role
Provide outreach, case management, and system navigation for members with substance use and/or co-occurring mental health disorders. Complete needs assessments, coordinate care and discharge planning, arrange transportation, connect members and families to community and recovery supports, and maintain timely clinical and billing documentation while observing confidentiality and professional boundaries.
Summary Generated by Built In

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Recovery Support Navigator (RSN) is a paraprofessional who provides care management and system navigation supports to Members with a diagnosis of substance use disorder and/or co-occurring mental health disorders. The purpose of RSN services is to engage Members as they present in the treatment system and support them in accessing treatment services and community resources. The RSN is responsible for providing outreach case management services and coordination of care to a clinically diverse population. The Recovery Support Navigator position is a great opportunity for someone who is trustworthy, compassionate, communicates well, sensible & patient. The ideal candidate, shares all of these traits and has an interest in providing support to Members with a diagnosis of substance use disorder and/or co-occurring mental health disorders.

Job Description:

Essential Responsibilities including but not limited to:

  • Provide outreach in settings including the family’s home and other community settings.

  • Assumes an individual case load, completes a comprehensive needs assessment and other required paperwork.

  • Provide and or arrange transportation for clients

  • Provides information about and facilitates access to community and recovery supports, including supports for families.

  • Participates in discharge planning from RSN services.

  • Ensures that all required clinical and billing documentation is complete in a timely manner.

  • Demonstrates excellent communication, documentation, time management and organizational skills.

  • Demonstrates good boundaries regarding confidentiality and personal relationships, while at the same time being able to share personal knowledge about recovering from mental illness and/or substance use, as applicable.

Minimum Qualifications

  • Bachelor's Degree in psychology, social work or related human services field is strongly preferred. May be able to accept candidates who are in their last semester of Bachelor's degree program under waiver.

  • Training or relevant work or lived experience in the areas of mental health and/or addiction/recovery preferred.

  • Experience delivering community based services is a plus. Certificates, Licenses, Registrations, LADC/CADC preferred.

  • Valid MA driver’s license in good standing required; must be able to transport clients in personal vehicle as needed.



Pay Range:

$22.00 - $26.82

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

Skills Required

  • Valid Massachusetts driver's license in good standing and ability to transport clients in personal vehicle
  • Bachelor's degree in psychology, social work, or related human services field (strongly preferred; late-semester candidates may be considered under waiver)
  • Training, relevant work experience, or lived experience in mental health and/or addiction/recovery
  • Experience delivering community-based services
  • Certificates, licenses, or registrations (LADC/CADC preferred)
  • Demonstrated communication, documentation, time management, and organizational skills
  • Ability to maintain confidentiality and appropriate professional boundaries; willingness to share recovery experience when applicable
  • Influenza (flu) vaccination as a condition of employment
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The Company
HQ: Boston, MA
27,738 Employees

What We Do

Beth Israel Lahey Health is a new, integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what health care can and should be

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