- Manages the daily gatekeeping of the DBHIDS funded recovery houses referrals, which includes logging referrals, trouble shooting referrals and managing referral in the referral pool
- Fields calls and emails about Recovery House referrals and questions about the Recovery House Initiative
- Manages and tracks data as needed but the unit
- Completes the Daily Recovery House Census
- Assists with Low Demand Bed placement
- Prepares and shares documents and reports as directed, including monthly concurrent reviews, site visit reports etc.
- Manages schedules, agendas and meeting minutes for unit meetings, Recovery House Meeting, and other meetings as needed.
- Manges and updated Recovery House documents such as the Recovery House Initiative List
- Assists with HMIS/CEABRS adherence
- Assists with Authorizations
- Assists with RH Licensing requirements and other DDAP reporting
- Participates in training around the Recovery House Referral process
- Participate in planning activities, work groups, trainings, & presentations
- Participate in job-related meetings, as directed.
- Collaborate with other units within DBHIDS (including but not limited to CBH, NIAC, Quality, and Compliance) and with external city partners, to support operations of recovery houses.
- Tracks training for new DBHIDS funded recovery house personnel around licensing requirements, recovery house protocols and standards, and DBHIDS policies and procedures.
- Participates in internal and external meetings as required
- Complete other duties and tasks as assigned and as unit needs required
- Working knowledge of the Philadelphia Behavioral Health system and Recovery House/treatment system and all its components.
- Ability to connect with all levels within provider agencies: direct services, supervisory and management personnel and effectively communicate the policy and direction of the Department.
- Ability to work independently/responsibly, with close attention to detail
- PC literate with knowledge of Microsoft Office Suite
- Strong organizational skills, with the ability to track multiple requests in various stages of workflow
- Strong interpersonal skills, and flexibility while managing multiple projects
- Strong communication skills, both written and oral
- Excellent telephone/video conferencing manner
- Ability to adapt and be flexible in changing priorities
- Ability to learn quickly
- Time management skills
Skills Required
- High School diploma
- Working on Associates degree
- Two years working for a business, non-project or government entity
What We Do
PMHCC, a not-for-profit organization, began as The Philadelphia Mental Health Care Corporation in 1987 for the City of Philadelphia in order to implement a major grant from the Robert Wood Johnson Foundation's Program for Chronic Mental Illness. One of nine national grants, the funding was to assist the Philadelphia Office of Mental Health realize its vision for a unified mental health system to provide affordable housing, effective case management, and a broad range of psychosocial and vocational programs for people with mental illness. The objective included consolidating funding in a managed behavioral healthcare model. Over the years PMHCC's activities and responsibilities have broadened so that PMHCC serves as a major human services systems management company in support of several City of Philadelphia departments, while maintaining its core commitment to public behavioral health programs. Today, PMHCC makes a major contribution to Philadelphia's citizens by serving as an umbrella organization for special programs and initiatives, and providing critical administrative services to mental health, substance abuse, intellectual disabilities, human services, special health and related city offices and health programs.
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