Recovery Associate

Posted 29 Days Ago
Be an Early Applicant
80923, Colorado Springs, CO, USA
In-Office
15-17 Hourly
Entry level
Fitness • Kids + Family • Sports • Hospitality
The Role
Maintains a safe, well-stocked recovery area; manages appointments; guides members toward suitable recovery services; delivers excellent customer service; follows standards and checklists; and supports a positive, high-energy club environment under supervisor direction.
Summary Generated by Built In

Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.

If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here! 

POSITION SUMMARY:
The position will insure maintaining a well-stocked and safe recovery area, adhering to Villa Sport standards and task checklists. Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa Supervisor. They will manage the appointment system and guide members to suitable services, surpassing member expectations with a consistently cheerful demeanor.
 

JOB LISTING DETAIL

  • Villa Sport anticipates this job opportunity will close by September 15, 2026 and we have 2 positions to fill in this time. These details may change at any time based on business needs. 

COMPENSATION AND BENEFITS INCLUDE:

  • $15.16 - $16.70 hourly rate of pay, based on relevant experience to the role.
  • 401K with dollar for dollar match up to 4%.
  • Complimentary club membership.
  • Discounts on club products and services.
  • Flexible schedule.

QUALIFICATIONS:

  • 5-star customer service and problem-solving skills.
  • Excellent communication and selling skills.
  • Proficient computer skills; able to learn new software and systems efficiently.
  • Experience working for or managing a day spa or recovery center.
  • Experience working for a high-end, high-touch, service-oriented business is a plus.
  • Experience leading a team and being a part of a high-performing team.
  • Servant leadership mindset.
  • Outgoing, friendly personality with ability to work with and serve all kinds of people.
  • Responsible and accountable; self-motivated.
  • High energy with a positive outlook.
  • Goal-oriented and resourceful.
  • High school diploma or GED. 
  • First aid/CPR certificate required within 90 days of hire date.
  • Occasional bending, kneeling, and lifting up to 50 pounds.
  • Frequent standing, walking, reaching, and balancing.
  • Repetitive phone and computer work.
  • Able to work in a standing position for extended periods of time.

For more information about Villa Sport, please visit our website at www.villasport.com.

EQUAL EMPLOYMENT OPPORTUNITY

It is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs.  The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.

Skills Required

  • 5-star customer service and problem-solving skills
  • Excellent communication and selling skills
  • Proficient computer skills and ability to learn new software and systems efficiently
  • Experience working for or managing a day spa or recovery center
  • Experience working for a high-end, high-touch, service-oriented business
  • Experience leading a team and participating in a high-performing team
  • Servant leadership mindset
  • Outgoing, friendly personality with ability to serve diverse customers
  • Responsible, accountable, and self-motivated
  • High energy with a positive outlook
  • Goal-oriented and resourceful
  • High school diploma or GED
  • First aid and CPR certificate within 90 days of hire
  • Ability to bend, kneel, and lift up to 50 pounds
  • Ability to stand, walk, reach, and balance frequently
  • Ability to perform repetitive phone and computer work
  • Ability to stand for extended periods
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The Company
808 Employees
Year Founded: 2006

What We Do

Villa Sport is a resort-style health club and spa company creating community-focused destinations for all ages and fitness levels. They offer a unique combination of luxury amenities, state-of-the-art equipment, and innovative programs, including group classes, recovery services, and aquatic facilities. Their mission is to provide a welcoming, home-away-from-home environment dedicated to an uncompromising experience in health, fitness, and recreation for families and enthusiasts.

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