The Role
The Recourse Account Manager will manage post-sale operations for dealer partners, ensuring compliance and effective communication regarding vehicle returns and insurance.
Summary Generated by Built In
Lendbuzz is looking for a detail-oriented and relationship-focused Recourse Account Manager to join our growing team in Fort Lauderdale, FL. This role supports the ongoing success of our dealer network by managing post-sale operations tied to the Lendbuzz Partnership Program. You'll serve as the primary point of contact for partner dealers, ensuring smooth coordination around vehicle returns, insurance, and program compliance.
This is a great opportunity for someone with automotive finance or dealership experience who excels at operational problem-solving and relationship management.
Key Responsibilities
- Act as the main point of contact for partner dealers on all post-sale matters, ensuring timely and professional communication that supports a seamless dealer experience
- Manage all aspects of recourse vehicle returns, including documentation, payment tracking, and coordination with internal teams to ensure accurate and timely resolution
- Handle Vendor’s Single Interest (VSI) insurance submissions, updates, and issue resolution to maintain compliance with program guidelines and timelines
- Track dealer performance against program expectations, flagging and escalating compliance issues or risk indicators to internal stakeholders as needed
- Travel up to 4 days a month to collect and share dealer feedback to help refine program processes, identify inefficiencies, and assist in implementing operational enhancements
- Maintain accurate records and generate regular reports related to dealer performance, vehicle status, and VSI compliance for internal visibility
- Identify and resolve dealer concerns quickly and effectively, ensuring a positive partner experience and protecting program integrity
Qualifications
- 2–5 years of experience in dealer account management, automotive finance, or a similar role with operational responsibilities and external partner interaction
- Familiarity with recourse finance structures, dealership workflows, vehicle logistics, and insurance practices, especially VSI policies
- Excellent verbal and written communication abilities, with confidence in handling both sensitive issues and day-to-day inquiries with professionalism
- Strong attention to detail and ability to manage multiple tasks simultaneously in a fast-paced, field-based role.
- Must reside in Florida with the flexibility to travel as needed to visit dealer partners and attend regional meetings
Why Join Lendbuzz?
We’re transforming automotive financing with innovative programs that help dealerships grow. As a Recourse Account Manager, you’ll play a vital role in maintaining strong dealer partnerships while driving program success. Join a collaborative team with competitive compensation and real opportunities for growth.
Recent Achievements
2022 - Named one of America’s Best Startup Employers by Forbes.
2023 - Received a Fintech Breakthrough award for “Best Consumer Lending Platform” and grew revenue by over 80% year over year.
2024 - Surpassed ONE MILLION loan applications and counting.
A Note on Recruiting Outreach
We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.
Skills Required
- 2-5 years of experience in dealer account management, automotive finance, or a similar role
- Familiarity with recourse finance structures, dealership workflows, vehicle logistics, and insurance practices, especially VSI policies
- Excellent verbal and written communication abilities
- Strong attention to detail and ability to manage multiple tasks
- Must reside in Florida with the ability to travel as needed
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The Company
What We Do
Lendbuzz is an AI-based auto finance platform that helps consumers with thin or no credit history obtain financing when purchasing a car. Powered by machine learning and proprietary algorithms, Lendbuzz can assess the creditworthiness of consumers with limited credit history—a group underserved by traditional banks. Through their auto dealership partners, Lendbuzz offers consumers attractive financing solutions while opening up opportunities for those dealerships to serve a more diversified client base. Lendbuzz is headquartered in Boston, Massachusetts and was founded in 2015.
