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Job Description:
The Records Supervisor is responsible for overseeing the daily operations and ensuring exceptional client service. The supervisor will perform duties relating to the implementation and management of all aspects of document control and records management throughout the information lifecycle for physical or electronic records.RESPONSIBILITIES:
Analyze the current records program and implement sound practices according to EPIQ’s Standards of Operational Excellence
Delegate responsibilities to Records Specialists employed at the site and evaluate their performance and productivity
Establish records department policies and procedures and ensure quality control through review of the staff’s work
Maintain a high level of client service and respond quickly and effectively to the client’s needs
Supervise records staff including recruiting, training, performance management and development
Required travel to other offices as needed.
JOB REQUIREMENTS:
High School Diploma or GED
3+ years’ supervisory experience in law firm records management
Previous experience utilizing legal-specific records management systems and working knowledge of Microsoft products
Ability to multitask with attention to detail and accuracy
Ability to function with a high level of patience, tact and diplomacy in handling any “complaint” situations
Ability to work independently with minimal direct supervision
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time
The Compensation range for this role is 26.00 to 30.35 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
Click here to learn about Epiq's Benefits.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
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What We Do
Epiq, a global technology-enabled services leader to the legal industry and corporations, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of legal department and business operations, class action and mass tort, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.
