Records & Information Management Analyst II

Job Description

It’s about crafting relationships through trust.   

Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality applications excite you? If so, being a Records & Information Management Analyst II with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Record & Information Management Analyst II, you will be responsible for maintaining the Frost Records & Information Management (RIM) Program. You’ll use your strong problem-solving skills to ensure our program is in alignment with RIM industry practices, bank standards, regulatory requirements, and governmental policies. You welcome a challenge and want to provide next level service to assure the integrity of electronic records and information.

What you’ll do: 

• Analyze complex existing business processes related to governance within M365 and identify information management improvements, as related to the RIM Program
• Stay up-to-date on M365 related information governance trends and updates
• Maintain a current and high-level knowledge of RIM industry standards, best practices, and protocols
• Maintain RIM databases, Retention Schedule, software, and the RIM SharePoint team site
• Assist in the development and analysis of Frost’s RIM program to ensure that RIM projects support core organizational functions in an efficient manner
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree in Information Management, Business, in a related field, or equivalent experience
• 2+ years of experience in Records & Information Management and/or M365 Purview Information Governance
• Expert knowledge of RIM best practices and protocols
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications

Additional Preferred Skills:

• Certified Records Manager (CRM) certification, Certified Information Professional (CIP) certification, Information Governance Professional (IGP) and/or related professional
• Experience with banking Records & Information Management

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.