Waipapa Taumata Rau | The University of Auckland
The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers.
Job DescriptionTe Whiwhinga mahi | The opportunity
The Records Office has responsibility for maintaining and checking student records at the University of Auckland to allow students to complete their programmes and move on to graduate and providing official letters and transcripts to students and alumni of the University of Auckland.
An opportunity has arisen to recruit a Student Records Coordinator for a fixed-term appointment within the Scholarships and Progression team. Student Records Coordinators have responsibility for maintaining accurate student academic records, checking student records for completeness, ensuring compliance with programme regulations, and producing official academic records and letters.
The successful candidate will be passionate about providing exceptional customers service by ensuring student records are accurate and up to date, resolving or escalating issues and be required to manage their workload to ensure activities are completed within specified timeframes in a high-volume transactional environment.
This is a full-time, 37.5-hour-per-week role on an 18-month fixed-term contract. The salary range for this role is $56,400 - $71,000 per annum depending on experience and qualifications.
For more in-depth information, please refer to the Position Description.
About the team | Mō tō mātou rōpū
Reporting through to the Team Leader Graduation and Records, the successful candidate will be working alongside two other Student Record Coordinators as part of the Records Office.
About you | He kōrero mōu
You will need to have a high level of attention to detail and the ability to work within high workload environment, providing exceptional customer service within a small, busy team, establishing and maintaining key relationships in the wider university.
Important Skills | Nga Pūkenga Motuhake
- High level of skill using computer applications, PeopleSoft Campus Solutions, MS Office, SharePoint, Records Management Software
- Demonstrate adaptability and teamwork to work in a setting with high-volume workloads and meeting deadlines with a high level of accuracy
- Kia Whakamana i te Tangata Acknowledging, maintaining and restoring the mana and tapu of individuals, whānau and communities.
Ngā āhuatanga kei a mātou | What we offer
The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.
The University is committed to providing an excellent working environment through:
- Flexible employment practices (including working from home, flexible hours)
- Up to 6.75% company superannuation scheme
- A competitive salary with five weeks’ annual leave
In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.
For more information please visit Staff Benefits.
Me pēhea te tuku tono | How to apply
Applications must be submitted online, by the closing date of 22/07/2026 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Please reach out to Maselina Tufuga [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
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Additional InformationEquity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
Skills Required
- High level of attention to detail
- Ability to work in a high-volume transactional environment and meet deadlines
- Provide exceptional customer service and manage stakeholder relationships
- Proven experience using PeopleSoft Campus Solutions
- High level skill using MS Office
- Experience with SharePoint
- Experience with Records Management Software
- Adaptability and ability to work effectively in a team
What We Do
The University of Auckland is New Zealand's leading university, offering internationally recognized qualifications and aiming to educate world-class graduates. It operates within the University and Other Higher Education industry.
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