Recommerce Business Intern_Jan 2027

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.

• Analyse category, listing and transaction data across our regional markets to identify where growth is coming from, diagnose whether a category needs more supply or more demand, and recommend where the team should focus next

• Own weekly and monthly dashboard reviews for Recommerce pillars, and evaluate completed campaigns and experiments post-launch to recommend what we repeat, kill or automate

• Support pricing, fee and rebate work: model take-rate promotions, forecast outcomes, track actuals, and run competitor and market research on payments and delivery in our markets

• Develop, manage, and execute Regional Go-to-market (GTM) programs in collaboration with local and regional teams for existing and new features

• Leverage AI tools to synthesize cross-functional data, craft compelling GTM messaging, automate operational processes, and streamline performance reporting

• Execute promotional campaigns for regional recommerce markets across in-app and outbound channels, including audience definition, copy, setup, testing and scheduling; write creative briefs and run user surveys to support them

• Own the delivery partner cost cycle end-to-end for the region: reconcile carrier invoices against our transaction data, update shipping cost and revenue, resolve discrepancies and see invoices through to payment

• Own promo code operations and act as the day-to-day coordination point for 1P and merchant partners, supporting listing uploads, order and refund queries, and monthly performance updates

• Update and maintain the marketing calendars in coordination with both internal and external stakeholders

• Work with cross-functional partners internally to drive alignment, including Business, Category Marketing, Design, Product, Trust, Finance and Engineering

*This is a full-time, 6-month internship starting Jan 2027

• Currently pursuing a degree in Marketing or Business.

• Ability to understand and generate insights and recommendations from large datasets

• Comfortable with numbers and a keen eye for detail

• Familiarity in Google Suite applications, particularly Sheets, Docs and Slides

• Strong written and verbal communication skills in English, fluency in Mandarin (both written and verbal) is preferred

• Proficiency in using Generative AI to assist in trend analysis and strategic brainstorming

• Willingness to learn and adapt to new challenges

• Innovative mindset and ability to think creatively to solve problems within operating constraints

• Multi-tasker with strong project management capability, able to balance recurring commitments against ad-hoc requests

• Team player who enjoys working in a fast-paced team environment and can manage working with multiple stakeholders across different functions

• Keen interest in Carousell and how secondhand marketplaces operate

• Available to commit to full-time work for 6 months

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