Company overview:
TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
Job Description:
Answer phones and direct calls to appropriate team members; take necessary follow-up action when needed
Manage all conference room calendars, help with room bookings, move meetings around as needed
Manage daily lunch deliveries
Monitor and stock the kitchen supplies ensuring availability at all times. Stock the kitchen first thing in the morning and later in the afternoon
Make sure the refrigerator is stocked with beverages at all times and other snacks are available to TraceLink employees
Oversee all temp, vendor and visitor badges staying compliant with company policies; notify IT immediately for any badge that needs to be deactivated
Support all external meetings and visitors; order, set-up and clean-up coffee and lunches as needed
Oversee mail and shipping & receiving needs
Create and maintain a safe, clean and rewarding workplace
Actively support an environment of teamwork, cooperation, performance excellence, and personal success
Provide feedback on improvements as needed
Departmental and office administrative functions
Continuously seek to improve our reception space and visitor area, ensuring it is well organized and inviting to all
Provide coordination and support events, meeting and conference facilities as required, in the office and offsite
Cover Office Coordinator’s absence when required
Other duties may include but are not limited to: office supplies, landlord relations and reporting issues, safety and security support
This role reports directly to the Sr. Manager, Facilities but will take onsite direction from the Office Coordinator
Requirements:
Monday-Friday 8:30am-5:00pm. Occasional evening and weekend support as needed.
HS diploma or GED equivalent
2 years administrative and/or customer service experience
Professional business attire
Positive and professional demeanor with a sense of urgency in resolving any issues
High level of attention to detail
Intermediate skills with Google suite: email, docs, sheets, calendar
Ability to reach, bend, stoop, push and/or pull and frequently lift up to 20 lbs and occasionally lift/move up to 50 lbs
Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].
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What We Do
TraceLink is the only network creation platform company that builds integrated business ecosystems with multienterprise applications - the true foundation for digitalization - delivering customer-centric agility and resiliency for end-to-end supply networks and leveraging the collective intelligence of entire industries. Delivering end-to-end supply chain solutions, TraceLink's Opus Platform enables speed of innovation and implementation with an open partner model for no-code and low-code development of solutions and applications. At TraceLink, we blend decades of knowledge in SaaS technology and supply chain business processes with a clear vision for advancing manufacturing industries through disruptive, unconventional software solutions. With headquarters in Massachusetts, TraceLink has six global offices through North America, South America, Europe, and Asia.
