To provide a professional interface between clients, suppliers, external SGS staff, visitors to SGS Vietnam staff either in person or on the telephone.
Job DescriptionControl access to reception, meeting rooms and main building at internal door.
Greet visitors to the office and assist them to contact the correct member of staff who will help them as required.
Answer the telephone and pass calls to staff as required.
Relay messages when staff cannot be contacted; updating company extension listAssist in dialing Intertional call for staff
Record and distribution of incoming and outgoing letter/ parcel mail
Follow, prepare and maintain quality system procedures and forms relating to reception for the Administration Department.
Prepare airway bills and courier parcels as directed of Corporate departments; Check DHL fees on the system;
Transfer DHL and FedEx Arrival notice to BUReconcile debit notes of express couriers (Viettel Post, Newpost) with suppliers and divisions; make payment voucherPoint of contact for handling issues with the shipping carrier (Viettel, Newpost)
Make Purchase Order (PR): drinking water, flower, namecard monthly;
Keep the reception & meeting rooms clean & tidyComplete any tasks that may be required from time to time by supervisor (Ex: Arrange overtime if maintenance is required;…)
Control access to reception, meeting rooms and main building at internal door.
Greet visitors to the office and assist them to contact the correct member of staff who will help them as required.
Answer the telephone and pass calls to staff as required.
Relay messages when staff cannot be contacted; updating company extension list
Assist in dialing Intertional call for staffRecord and distribution of incoming and outgoing letter/ parcel mail
Follow, prepare and maintain quality system procedures and forms relating to reception for the Administration Department.
Prepare airway bills and courier parcels as directed of Corporate departments; Check DHL fees on the system;
Transfer DHL and FedEx Arrival notice to BUReconcile debit notes of express couriers (Viettel Post, Newpost) with suppliers and divisions; make payment voucher
Point of contact for handling issues with the shipping carrier (Viettel, Newpost)Make Purchase Order (PR): drinking water, flower, namecard monthly;
Keep the reception & meeting rooms clean & tidyComplete any tasks that may be required from time to time by supervisor (Ex: Arrange overtime if maintenance is required;…)
QualificationsHandle multiple line phone system
Greet visitors professionally
Keep clean & tidy reception area
Collaborates Effectively
Delivers Superior Results
Additional InformationAct as the company's direct representative in receving physical smaples from customers, logistic companies and SGS Delivery manAccurately & thoroughly record all information into the logbook or management software systemSort & physically deliver samples to the designated BUsSafety file all logbook for future reference & traceabilityImmediately report any irregularities to management: missing or/and misplace samples, damaged samples, unclear information, unidentifialbe recipient BU or urgent samplesAssist to cover the whole receiving sample area when the colleague is on annual leavesOther duties upon requested
Skills Required
- Handle multi-line phone system
- Greet visitors professionally and assist staff contact
- Maintain clean and tidy reception and meeting rooms
- Accurately record and manage incoming/outgoing mail and samples in logbook or management software
- Prepare airway bills and courier parcels, check DHL/FedEx fees
- Reconcile courier debit notes and coordinate with suppliers/divisions
- Act as point of contact for shipping carrier issues (Viettel, Newpost)
- Prepare basic purchase requests (drinking water, flowers, namecards)
- Report irregularities immediately and follow quality system procedures
SGS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.
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Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
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Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
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Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.
SGS Insights
What We Do
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