Job Title: Receptionist/Medical Records Assistant (Full-Time)
Location: Vineyard Post Acute, 101 Monroe St. Petaluma, CA
Schedule: Monday - Friday, 12:30pm - 9:00pm
Starting rate: $19-21 depending on experience
Position Overview:
We are seeking a highly organized and motivated individual to join our team as a Receptionist/Medical Records Assistant at our skilled nursing facility. This role is perfect for someone with a passion for healthcare administration, who enjoys both working behind the scenes in medical records and providing excellent customer service at the front desk.
As a Receptionist/Medical Records Assistant, you will work closely with the Medical Records Director to support administrative tasks and maintain accurate patient records. You will also serve as the first point of contact for visitors, staff, and patients at the front desk, ensuring a warm and professional experience for all.
Key Responsibilities:
Answer phone calls, respond to inquiries, and direct visitors or staff appropriately.
Greet visitors and provide excellent customer service at the front desk.
Assist the Medical Records Director with the management and organization of patient records.
Ensure patient information is accurately input and maintained in the electronic medical record system.
Perform general clerical tasks such as filing, faxing, and photocopying as needed.
Maintain confidentiality and adhere to privacy regulations regarding patient information (HIPAA compliance).
Qualifications:
High school diploma or equivalent; additional administrative or medical office training is a plus.
Strong organizational and multitasking skills.
Excellent communication skills, both in person and over the phone.
Basic computer proficiency and experience with office software.
Ability to work independently and as part of a team.
Compassionate and professional demeanor when interacting with patients, families, and staff.
Ability to maintain confidentiality and handle sensitive information with discretion.
Previous experience in a healthcare setting, especially with medical records, is a plus.
Why Join Us?
Work in a supportive and collaborative environment.
Opportunity to gain valuable experience in healthcare administration.
Competitive hourly pay and benefits (where applicable).
If you are a detail-oriented individual with a passion for helping others and contributing to a positive healthcare environment, we encourage you to apply for this rewarding position.
We look forward to hearing from you!
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
Skills Required
- High school diploma or equivalent
- Strong organizational and multitasking skills
- Excellent verbal and phone communication skills
- Basic computer proficiency and experience with office software
- Ability to input and maintain patient information in an electronic medical record system
- Ability to work independently and as part of a team
- Compassionate and professional demeanor when interacting with patients, families, and staff
- Ability to maintain confidentiality and handle sensitive information with discretion (HIPAA compliance)
- Previous experience in a healthcare setting, especially with medical records
- Additional administrative or medical office training
What We Do
PACS trains and hires healthcare leaders, and provides a wide array of back-office support services to healthcare facilities, reducing administrative burdens so local leadership and care teams can focus more of their efforts on the care, well-being, and quality of life of their patients. The PACS team consists of 300+ professionals who provide accounting, finance, human resources, payroll, accounts receivable and payable, legal, risk management, information technology and other business advice and support from its headquarters in Farmington, UT, and satellite offices across the United States. PACS provides back-office administrative support to 321 independently-operated healthcare facilities in 17 states.
