The Role
Greet patients and provide customer service; coordinate care from evaluation to discharge; answer phones; manage electronic scheduling, cancellations, and data entry; verify insurance benefits and maintain EMRs; collect and post payments; faxing, filing, and other administrative duties.
Summary Generated by Built In
Company Description
P4 Physical Therapy believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is a therapist-owned with over 42 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We have 15 outpatient clinics, and we are still growing, so join our company and grow with us!
Job Description- Greeting patients and providing outstanding customer service
- Coordinating the care for each patient from initial evaluation to discharge
- Answering phones
- Electronic scheduling
- Managing patient cancellations and filling open appointments
- Data entry
- Verifying insurance benefits
- Maintaining patient charts and electronic medical records
- Collecting, posting, and depositing patient payments
- Faxing, filing, and performing any other duties as assigned
- High school graduate or equivalent
- At least two years of previous medical front office experience
- Experience with Physical Therapy Scheduling a plus
- Must have experience with medical scheduling and verifying benefits
- Excellent telephone skills
- Proficient in Word and Excel
- Previous experience with medical software
- Competitive compensation
- 401k
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
- Schedule: Monday to Friday, No weekends
- Partnership with local high school athletic teams
- Community engagement through volunteering, mission trips, and philanthropy
- Annual team kick-off event and other team-building activities
Skills Required
- High school graduate or equivalent
- At least two years of previous medical front office experience
- Experience with Physical Therapy Scheduling
- Experience with medical scheduling and verifying benefits
- Excellent telephone skills
- Proficient in Word and Excel
- Previous experience with medical software
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The Company
What We Do
U.S. Physical Therapy is a publicly held company that operates hundreds of outpatient physical and occupational therapy clinics.
