The Role
Greet clients, answer and direct calls, maintain showroom and hospitality areas, manage records and appointments, assist sales/service with check-ins and documentation, coordinate deliveries and vendor visits, and provide discreet, high-end customer service.
Summary Generated by Built In
Description
US Auto Trust is a Premier Luxury Automotive Group! We are proud to have a stable of legendary brands such as Ferrari, Aston Martin, Lamborghini and Cadillac.
We are looking for the best and the brightest top-notch Receptionist to join our rapidly expanding service team at our Ferrari Dallas dealership.
Responsibilities:
- Welcome our clients to our dealership in a hospitable, professional demeanor to set the tone for their luxury experience.
- Answer calls with excellent phone etiquette and customer services skills while directing them to the proper party, and/or obtain enough information to allow for a follow-up that is convenient for the customer.
- Maintain showroom presentation, guest hospitality areas, and administrative organization
- Assist sales and service teams with customer check-ins, documentation, and daily operational support
- Manage customer records, filing, data entry, and appointment tracking systems
- Provide high-end customer service while handling confidential customer information with discretion
- Coordinate deliveries, transportation requests, and vendor or client visits as needed
- Be a brand ambassador for our business.
- Other duties as assigned to ensure an efficient, and effective process
What We Offer:
- Comprehensive benefits program, including health care options (medical, dental and vision)
- 401k savings with company match
- Paid PTO (Vacation and Sick) and Paid Holidays
- Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
- Values-driven culture built on integrity, professionalism, excellence and teamwork.
Requirements
- 1+ yrs experience preferred
- Motivated individual who is a people-person with a friendly personality with fast-paced organizational skills
- Must be able to multi-task and be well organized
- Team oriented, flexible and focused on maintaining a high level of customer service
- Proficient in Microsoft Office (Excel and Word)
- Must have a clean valid driver's license
- Must pass personal background check and successfully complete a mandatory drug screen.
- We are a Drug Free, Tobacco Free, Non-Smoking (including e-cigarettes) company and Equal Opportunity Employer (EOE).
Skills Required
- 1+ years experience
- Motivated, people-person with friendly personality and strong organizational skills
- Ability to multi-task and maintain organization
- Team oriented, flexible, customer-service focused
- Proficient in Microsoft Office (Excel and Word)
- Clean valid driver's license
- Must pass background check and mandatory drug screen
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The Company
What We Do
US Auto Trust LLC is a luxury automotive group operating dealerships for new and used vehicles from high-end brands such as Aston Martin, Land Rover, Jaguar, Cadillac, Ferrari, Lamborghini, and more. They also provide vehicle service and maintenance, aiming to deliver an exceptional customer experience.
