Div. 48 Orlando, FL
Summary
Responsible for answering and directing callers in a polite and friendly manner. This position may provide a variety of administrative support to the one or multiple divisions.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Answer, screen, and forward phone calls.
- Provide callers with information and answer basic questions.
- Respond to all customer inquiries in a polite and timely manner.
- Retrieve messages from voice mail and forward to appropriate personnel.
- May sort and distribute mail.
- Operate standard office equipment, including fax machine, copy machine, and computer.
- Assist with a variety of administrative tasks, as required to support the division(s).
Education and/or Experience
High School Diploma and two or more years related experience. Requires strong phone skills, high level of customer service.
Computer Skills
Competency in Microsoft applications including Word, Excel, and Outlook.
What's In It For You?Company Overview
Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!
We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a buildings life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia.
Benefits
We believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include:
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Voluntary Life Insurance
- Short-term & Long-term Disability
- Paid Time Off
- Paid Holidays
- 401(K) with Company Match
- Employee Assistance Program
- Employee Relief Fund
- Supplemental Insurance including Critical Illness, Hospitalization & Accident
Century Fire Protection is a GREAT place to work! Come and GROW WITH US!
Skills Required
- High School Diploma
- Two or more years related experience
- Strong phone skills
- High level of customer service
- Competency in Microsoft Word, Excel, and Outlook
- Ability to operate standard office equipment (fax machine, copy machine)
- Ability to answer, screen, and forward phone calls and retrieve voicemail messages
