Receptionist

Responsibilities:

• Greeting patients and other visitors professionally both in person and on the phone 

• Quickly answering or properly referring questions and issues to the correct department. 

• Optimizing provider schedules and patient satisfaction with efficient scheduling. 

• Notifying providers of patient arrivals. 

• Ensuring availability of treatment information by retrieving and updating patient records. 

• Verifying financial records and collecting patient charges while filing and expediting third-party claims. 

• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders. 

• Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patients. 

• Preparing bills and files for the next day's patients. 

• Track all phone calls that arrive using our general office number. 

• Utilize our medical office software to schedule new and follow-up appointments for our patients. 

• Respond to emails that arrive using the general office email address. 

• Answer and respond to voicemails. 

Required Qualifications:

• 1+ years of experience working as an administrative assistant or in a relevant role. 

• Friendly and compassionate but firm disposition. 

• Excellent organizational and time management skills 

• Ability to work independently or as part of a team. 

• Excellent interpersonal communication skills (written or verbal) 

• Dedication to maintaining confidentiality of all patient records. 

• Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting, and training.