Description
Job Summary: Expected to work with minimal supervision. Responsible for prompt, courteous, and accurate registration of Cancer Center patients.
Demonstrates Competency in the Following Areas:
· Greets each patient entering the clinic in a friendly manner.
· Obtains accurate and complete data from each patient admitted.
· Accurate submission of the patient information to the Physician Practice Management System.
· Knowledge concerning patient insurances and the ability to input with accuracy.
· Obtains patient’s signatures on appropriate forms.
· Answers the phone courteously and makes every attempt to satisfy caller’s request.
· Performs duties as assigned by the Office Supervisor.
· Properly protects and preserves patient confidentiality.
· Makes charts for new patients.
· Answers telephone, filters calls, takes messages and distribute them.
· Schedules appointments.
· Enter new patients in computer getting all insurance, addresses and medical history.
· Maintain patient no shows.
· File lab reports in patient's charts.
· Pull charts each day for patients coming in.
· Take payments and charge slips.
· Make appointments.
Requirements
Professional Requirements:
· Punctuality
· Attendance
· Works well with fellow workers.
· Works well with Supervisors.
· Attends annual mandatory hospital in-service programs.
Education/Regulatory Requirements & Experience:
· High School Diploma or GED required.
· Typing speed of 30-40 wpm required.
· Must be able to pass the “Clerical Ability Test” with 80% or better as given by the Human Resources Department.
· One to two years’ previous experience in the commercial health care environment required.
· Previous work history that demonstrates steady attendance and punctuality is required.
Physical Demands:
· For physical demands of position, including vision, hearing, repetitive motion and environment, see following description. Near visual & hearing acuity required to perform essential duties of position.
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.
Skills Required
- High School Diploma or GED
- Typing speed of 30-40 wpm
- Pass Clerical Ability Test with 80% or better
- One to two years' previous experience in the commercial health care environment
- Demonstrated steady attendance and punctuality in previous work history
- Ability to obtain accurate and complete patient data and enter into Physician Practice Management System
- Knowledge of patient insurances and accurate insurance data entry
- Ability to obtain patient signatures on appropriate forms and protect patient confidentiality
- Ability to answer phones courteously, filter calls, take and distribute messages
- Ability to schedule appointments, maintain no-shows, pull and make charts, and file lab reports
- Ability to take payments and process charge slips
- Punctuality, good attendance, and ability to work well with coworkers and supervisors
- Attend annual mandatory hospital in-service programs
- Near visual and hearing acuity sufficient to perform essential duties
What We Do
Jackson County Memorial Hospital Authority is dedicated to being the best place for patients to receive clinical care, employees to work, and physicians to practice medicine, serving the residents of southwest Oklahoma and north Texas with high-quality, safe, and compassionate care.
