Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Step into the heart of a leading City law firm and become the face of an exceptional Front of House experience. Portico is looking for a warm, polished, and proactive Receptionist who thrives in a fast-paced, people-focused environment and takes pride in delivering service that feels effortless, personal, and consistently five-star.
What You’ll Be Doing
You’ll be the first impression, and the lasting one. Your day will include:
- Delivering a warm, professional welcome to all visitors and clients
- Managing a busy reception desk and switchboard with confidence and charm
- Coordinating meeting room bookings, changes, and queries with precision
- Ensuring all visitors are pre-registered for seamless entry
- Liaising with internal teams (Catering, Facilities, IT, Cleaning, Ground Floor Reception) to keep operations running smoothly
- Providing basic AV support when needed
- Keeping client areas immaculate through regular checks
- Handling enquiries, offering accurate information, and keeping guests informed
- Supporting colleagues, coaching new starters, and contributing to a positive team culture
- Maintaining strict security awareness and adhering to Portico’s grooming and service standards
- Completing daily handovers, monthly statistics, and reporting maintenance issues
- This is a role for someone who loves people, thrives on organisation, and takes ownership of every detail.
Hours: 40h per week, shifts between 8:00am - 5:30pm, Monday to Friday. Flexibility to work evening shifts to cover events is required.
Salary: £34,420 Per annum
What We’re Looking For
You’ll shine in this role if you are:
- A natural host with a genuine passion for people
- Experienced in customer-facing roles (corporate reception experience is a bonus)
- Immaculately presented with excellent verbal and written communication
- Confident managing switchboards, room bookings, and guest flow
- Calm under pressure and able to juggle multiple tasks
- Detail-driven, organised, and proactive
- Warm, friendly, and able to build rapport effortlessly
- A team player with common sense, flexibility, and a can-do attitude
- Familiar with AV support and room reservation systems (desirable)
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Skills Required
- Customer-facing experience
- Excellent verbal and written communication skills
- Switchboard management experience
- Detail-oriented and organized
- Familiarity with AV support
- Experience with room reservation systems
What We Do
WSH Group Ltd. offers contract catering services and operates food services for business and industrial locations throughout the United Kingdom, standing at the forefront of the hospitality sector.
