Receptionist

Who We Are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of underbanked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.

The Role
The Receptionist who is also an Administrative Assistant is responsible for managing front office operations and providing administrative support to ensure smooth day-to-day business activities. This role serves as the first point of contact for visitors and plays a key role in creating a professional and welcoming environment while supporting internal coordination across teams.

What You Will Do
• Manage the front desk and serve as the first point of contact for visitors and clients
• Receive, direct, and respond to phone calls, emails, and general inquiries professionally
• Ensure the reception area is tidy, organized, and presentable at all times
• Schedule appointments, meetings, and manage calendars where required
• Provide administrative support including filing, documentation, and record keeping
• Handle incoming and outgoing correspondence, mails, and deliveries
• Support office operations such as procurement requests, logistics coordination, and supplies management
• Maintain accurate records and assist with basic reporting tasks
• Liaise with internal teams to ensure seamless communication and coordination

What You Bring

Experience
• Prior experience at the front office is vital.
• Experience in a receptionist or administrative support role is required.

Qualifications
• Minimum of OND / HND / BSc in Business Administration or related field.

Skills & Competencies
• Strong communication and interpersonal skills
• Professional appearance and customer service orientation
• Good organizational and time management skills
• Proficiency in Microsoft Office tools (Word, Excel, Outlook)
• Attention to detail and ability to multitask.
• Ability to work with minimal supervision.

This Role Is Ideal For You If
• You are friendly, professional, and enjoy interacting with people.
• You are organized and able to manage multiple tasks efficiently.
• You take pride in maintaining a structured and welcoming environment.

You May Not Enjoy This Role If
• You are not comfortable being the first point of contact for visitors.
• You struggle with multitasking or handling administrative duties.
• You prefer roles with minimal interaction or coordination.

What’s In It For You
• Opportunity to work in a professional environment.
• Exposure to multiple business functions and teams.
• Collaborative and supportive workplace.
• Competitive compensation and benefits.