Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team.
The Job Details: The Receptionist will be responsible for providing administrative and customer service assistance for their assigned site. The Receptionist will be responsible for ensuring that the needs of the sites are being met in terms of visitors, access to our employees and security in coordination with site management. Duties and Responsibilities include the following:
• Accuracy of all paperwork produced.
• Assist supervision/management as needed.
• Filing.
• Greet visitors and callers to US Cold in person and by phone including sign in and providing badges.
• Follow company policies, guidelines and work instructions.
• Maintain professional relationship with the carriers and customers.
• Professional and courteous to team members.
• Assisting any vendors – handing out badges.
• Pick up and sort through all mail – place in mailboxes where applicable.
• Ordering supplies for the site including maintaining a neat and orderly supply closet.
• Assist and verify posting Delivery Tickets when needed.
• Filing Receipt and Delivery Tickets when needed/provide to CSR who handles account.
• Assisting the CSR’s on a daily basis when needed.
• Forward employment and wage verifications to HR when needed.
• Time clock programming and badge creation when needed.
• Prepare Fed-Ex and UPS shipments when needed.
• Maintain Purchase Order Log when needed.
• Create and maintain job aids for processes – have them accessible for backup.
• When applicable, hand out applications and assist HR with applicants.
• Assist in organizing and/or setup of events for the site including setup and arrangement of lunches
The Job Specifics:
• Location, Department and Work Hours: Location, Department, Hours
• Reports To: To whom
• Travel Amount: May vary
• Job Type, EEO, and Job Code: Full-Time, Exempt JOB CODE
What We Are Looking For:
Education
• High School Diploma or GED
Experience
• Minimum of one (1) year of administrative experience.
• Effective verbal and written communication skills.
Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
• Good arithmetic, reading, and typing skills
• Sit and/or stand for extended periods of time
• Be able to see, speak and hear
• Ability to work overtime as needed
• May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
• Understand and follow verbal instruction, written instruction and company policies.
• A starter that can work independently and coordinate with others
• Follow safety procedures at all times.
• Ability to manage stress and productivity guidelines
The Standard Details:
• Always maintain a professional manner in appearance and communications.
• Participate in staff and/or customer meetings if required.
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.
• Identify and record any issues relating to product, processes and/or quality.
• Initiate, recommend, or provide solutions through appropriate channels.
• Verify the implementation of solutions.
• Follow posted security procedures at all times while in the building.
• Participate in Safety and Educational Training.
What’s In It For You:
A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks.
Things We Need To Mention:
• The above job description may not include all tasks necessary to complete the job.
• Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Qualifications Education Preferred High School or better. Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What We Do
For more than 125 years, United States Cold Storage (USCS) has protected America’s food supply through a national network of 39 world‑class, temperature‑controlled facilities across 14 states. Today, that mission is driven as much by software as it is by steel and concrete. Behind every truck, pallet, and movement is a modern, in‑house engineering organization building the mission‑critical systems that run our warehouses. Our teams develop and operate the technology that tracks inventory in real time, optimizes labor and throughput, integrates automation and robotics, and connects seamlessly with our partners’ supply chains. We work across multiple clouds and databases, leverage modern data platforms like Snowflake, and solve complex computer science problems—from optimization to routing at scale. With more than 4,300 employees and a 200+ person IT organization operating like a modern product and engineering group, USCS offers the rare combination of stability, scale, and complex technical challenges. We do whatever it takes to help our partners profitably reach their goals—whether that’s primary cold storage or fully integrated third‑party logistics—because when the temperature matters, getting it right matters even more. Our facilities are located in: California, Delaware, Florida, Georgia, Illinois, Indiana, Nebraska, North Carolina, Pennsylvania, Tennessee, Texas, Utah, and Virginia.
Why Work With Us
USCS is a family built on trust, teamwork, and pride. From freezer floors to engineering, everyone helps build the next generation of cold storage with practical tech that makes operations safer and smarter—because here, you don’t just keep food moving—you build how it moves next.
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