About Aspire
At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK.
Our mission is to deliver technology like no other.
It is such an exciting time to join us on our journey as we continue to grow and expand!
About the role
We’re looking for an enthusiastic Receptionist with outstanding communication and customer service skills to be based at our offices at Pipewell Quay on Gateshead’s Quayside.
Our team is committed to providing a welcoming and seamless experience for colleagues and visitors from the moment they arrive until they depart. We proactively oversee workspaces, meeting rooms, and collaboration areas while serving as a trusted source of information on the building’s amenities and services. In this role, you will be instrumental in creating a positive and engaging environment, ensuring every visitor and colleague feels supported, valued, and well taken care of during their time on-site.
We’re looking for someone who is passionate about what they do, energetic, friendly and extremely organised. Able to deal with a range of people and situations, we’re looking for someone who is at ease meeting new people and who remains calm under pressure.
What you will be doing:
- Ensuring all customers and visitors to Aspire receive a warm, welcoming experience,
- General office administration, including:
- Arranging catering and refreshments,
- Travel arrangements,
- Fleet-related tasks,
- Keeping relevant systems up to date,
- Organising and arranging internal colleague events,
- Building Management,
- Billing and administration tasks.
- Ensuring meeting rooms are kept to a high standard and setting up before client meetings,
- Organising postal deliveries and ensuring all post delivered to Aspire is delivered to the correct employee,
- Act as an ambassador for the Aspire brand,
- Call support where required.
You will suit the role if you have:
- Excellent communication skills and the ability to build strong relationships with colleagues and customers at all levels.
- Ability to look for new ways to make improvements to enhance the quality of service provided.
- Excellent organisational skills, highly self-motivated, personable, friendly, positive, and resilient.
- Ability to apply sound judgement when dealing with a wide range of situations.
Our values
We understand that you might not have all the qualifications and experience we consider key to succeeding in this role; therefore, we provide continuous learning and development at Aspire, which is at the heart of everything we do.
As long as you are passionate, eager to learn, and driven to be the best at what you do and live our values, this role may be a fit for you.
Salary
£13,120 - £13,867 per annum, depending on experience (FTE £24,600 - £26,000 per annum)
Benefits
Here at Aspire we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart – we strive to look after our people in the best way we can!
- Travel benefits including free parking, subsidized travel passes and much more!
- Health Cash Plan
- Cycle to Work Scheme
- Network Benefits
- Employee Assistance Program
- Enhanced Annual Leave Entitlement (increasing with length of service)
- Enhanced Maternity, Paternity and Parental Schemes
- Enhanced Pension Scheme
- Tech Purchase Scheme
- Electric Vehicle Salary Sacrifice Scheme
- Employee referral scheme
- New business referral scheme
- Discounted Gym Membership
- Life Assurance and Critical Illness cover
Location and Working Arrangements
The position offered is based at Aspire’s Gateshead (Quayside) Head Office.
Hours of Work
Part-time, 20 hours per week (10am - 2.30pm with 30 minutes lunch break), Monday - Friday.
Flexibility will be required to provide cover when needed.
Equality, Inclusion and Diversity at Aspire
Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential.
Interview Process
We generally conduct interviews in three stages, lasting approximately 2-3 weeks, depending on everyone’s calendars.
- Shortlisted candidates will be invited to a pre-screening call via Teams to discuss your experience and what you’re looking for in your next role.
- Successful candidates will be invited to an interview with the Hiring Manager.
- If successful in an interview, candidates will be invited to an informal interview with key stakeholders at Aspire to meet the wider team(s).
#AspireForMore
What We Do
Welcome to Aspire Technology Solutions! We are an award-winning IT Managed Service and Cyber Security Provider. We deliver leading technology solutions across cyber security, cloud, connectivity, managed services and unified communications to help our customers drive real business benefits.
Our mission is to deliver technology like no other; we are dedicated to putting technology to work to help our customers innovate, become more efficient and grow quicker.
We help our customers accelerate their ambitions through inspirational technology and to achieve this, we have a passion for delivering a sensational data-driven customer experience. To make sure we’re on track, we measure our performance using the Net Promoter Score (NPS) global measure. In the past 12 months our score has averaged +82 which is deemed ‘world-class’.
At Aspire, we design and deliver innovative IT solutions that drive organisations forward. In a world that’s changing faster than ever, we expect our customers to expect more from their technology.
