Receptionist

Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.

The Role

CAA is seeking a receptionist to be the face of the New York City office. This person will be the first line of contact for all CAA clients and guests. The ideal candidate will be energetic, passionate, driven, and hardworking with exceptional customer service and is someone who can represent the CAA’s culture in a positive and service-minded manner.
 

Responsibilities

• Greet all visiting clients, colleagues, and guests and notify appropriate parties of their arrival

• Oversee the CAA Envoy platform and input all visitors into building security system

• Answer phones and transfer calls to the appropriate parties

• Schedule meetings and book conference rooms as requested

• Perform electronic filing/scanning of all correspondence

• Reserve open offices/workspaces for visiting colleagues

• Update reception manual and forms as needed

• Ensure that CAA standards are upheld at all times including but not limited to cleanliness and presentation of reception area

• Strictly adhering to existing CAA policies and protocols

• Respond to any inquiries from employees and visitors

• Maintain the reception area organized and safe at all times

• Perform other tasks and projects as assigned

• Support mailroom as needed

Qualifications

• 1+ years of relevant experience in a professional and corporate environment

• Passion for Entertainment, Media, and/or Sports and desire to grow within these areas

• Familiarity with using Microsoft office applications (Outlook, Word & Excel)

• Able to multi task and complete all tasks in a timely manner

• Strong interpersonal skills

• Proactive team player

• Punctual and dependable

• Excellent phone demeanor and customer service skills

• Detail-oriented and extremely organized

• Ability to work in a fast paced, high pressure environment

Location

This role will be on-site based in the New York City office.

Compensation
The base hourly rate for this position is $20.00 - $22.00. This position also is eligible for benefits and discretionary bonus. Ultimately, wages may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Please provide complete and legible information.  An incomplete application may affect your consideration for employment.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.