Cobalt Service Partners, a leading provider of automatic door and commercial entrance solutions, is seeking a professional, organized, and customer-focused Receptionist to serve as the first point of contact for customers, visitors, vendors, and employees. In this role, you'll manage incoming calls, support multiple divisions, and ensure high-quality customer interactions while working closely with the team for clarity and communication. The ideal candidate is highly personable, professional, and excels in a fast-paced, customer-facing environment.
***This is a full-time, on-site role based in Sacramento, CA, Monday–Friday, 7:00 AM – 4:30 PM***
In this role you will…
- Answer a large volume of incoming phone calls and direct them appropriately.
- Provide clarity on customer calls to all divisions and help set priority and urgency for service needs.
- Serve as a primary point of contact for incoming service calls and general inquiries.
- Accurately log service calls, customer requests, and follow-ups into internal systems or CRM.
- Support dispatch, service, and other teams as needed to ensure smooth operations.
- Perform administrative tasks such as filing, data entry, document preparation, scanning, and other office projects.
- Greet and assist visitors, customers, vendors, and employees in a courteous and professional manner.
- Maintain proper security and visitor protocols at all times.
- Handle sensitive information with discretion and maintain confidentiality.
You’ve got what it takes if you have…
- Strong proficiency in Microsoft Office (Word, Excel, Outlook)
- Comfortable handling high call volumes
- Strong attention to detail
- Prior administrative or receptionist experience, ideally in a service-based company
- Very personable and cheerful
- Team-oriented
- Organized and self-starting
- Strong multitasking ability
Compensation & Benefits
- 100 % employer-paid medical for the employee
- Dental & vision coverage
- 401(k) plan
- Company-provided laptop and phone upon request
- Opportunity for advancement
- Pay rate: $18 – $24 per hour, based on experience
Top Skills
What We Do
Cobalt Service Partners buys and builds leading access solutions businesses that install and maintain essentials like commercial doors, overhead doors, security gates, access control systems, video surveillance systems, and more. Through its commitment to people, technology, and unwavering stewardship, Cobalt offers founders a long-term home for their business that they can feel proud of. Securing Legacies, Unlocking Possibility.
Cobalt is backed by Alpine Investors, an investment firm committed to building enduring businesses by investing in and developing exceptional people.
