- Greet and assist visitors, staff, and vendors with professionalism and warmth, creating a welcoming front-of-house experience.
- Serve as the first point of contact by sitting at the front desk or reception area, ensuring a professional and welcoming presence for all who enter the office.
- Answer incoming phone calls and direct inquiries to the appropriate team members or departments.
- Schedule appointments and manage conference room bookings; ensure meeting spaces are tidy, organized, and ready for use.
- Respond promptly and helpfully to internal and external requests, adapting to changing needs throughout the day.
- Support the broader administrative team with tasks and coordination as needed.
- Proactively identify and communicate minor issues or inefficiencies to the appropriate team members.
- Maintain the reception area and shared office spaces, keeping them tidy, stocked, and presentable at all times.
- Monitor and replenish office and kitchen supplies to support daily operations.
- Manage incoming and outgoing mail and packages, including USPS, FedEx, UPS, and courier services.
- Provide basic administrative support such as data entry, filing, and assisting with internal communications.
- Support local onboarding efforts by welcoming new staff and assisting with hospitality-related tasks.
- Use Microsoft Office and other common software tools to complete routine tasks and support office needs.
- Handle confidential information with discretion and professionalism.
- Perform other duties as assigned to support the smooth operation of the office.
- Minimum High School Diploma or GED required. Associates degree in relevant field preferred.
- Experience working in a professional services firm preferred.
- Excellent verbal and written communication skills.
- Strong attention to detail and focus on accuracy with work is a must.
- Ability to work in highly collaborative and deadline driven environment.
- Positive, can-do attitude and willingness to dive into projects and tasks.
- Proficiency in Microsoft Office Suite required.
- Ability to lift up to 30 pounds.
The salary range for this position is $17.31 to $21.63 hourly. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at https://www.cannondesign.com/careers/benefits. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
- We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
- We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.
- We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.
Top Skills
What We Do
As an integrated design firm, we do a lot of things. But at our core, we help people continuously flourish.
We leverage the heart, passion and intelligence of our more than 1,000 creative thinkers to develop solutions for some of the greatest challenges facing our clients and society. Whether designing for equity in education, accessible healthcare, inclusive communities, new scientific discoveries or the “next big idea” in business, we partner with organizations to help them improve human life.
We do this through a design approach we created called Living-Centered Design. Our approach realizes that to create a world where people continuously flourish, we must address the complex interdependencies that exist between people, businesses, communities, society and the environment.
Learn more at cannondesign.com/livingcentereddesign.
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