At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
We are seeking a Receptionist to join our Case Control Center (CCC) team! This individual will serve as the first point of contact for visitors and callers, ensuring smooth operations within the CCC. The role involves supporting call center agents and staff, managing conference rooms, and assisting with day-to-day administrative tasks. The ideal candidate is organized, professional, and capable of working independently while maintaining a welcoming atmosphere for potential clients and team members. They must be presentable, well-dressed, and carry a pleasant demeanor that reflects the professionalism of our organization.
- Promptly answer and professionally route incoming calls using a multi-line phone system, ensuring callers are directed to the appropriate department or individual while maintaining a courteous and efficient front-line experience.
- Greet visitors and potential clients upon arrival, ensuring a professional and friendly experience.
- Provide general information about the CCC and its services.
- Assist with scheduling and maintaining conference rooms for meetings and training sessions.
- Support call center agents and supervisors with administrative tasks as needed.
- Handle incoming and outgoing correspondence according to established protocols.
- Maintain office supplies and equipment, coordinating with vendors as necessary.
- Ensure shared spaces (e.g., reception area, conference rooms, and break areas) are organized, stocked, and ready for use.
- Perform clerical duties to support CCC operations and staff.
- High school diploma or GED.
- Entry-level experience in an office or call center environment preferred.
- Knowledge of general office practices and procedures.
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
- Strong oral and written communication skills.
- Sound judgment and decision-making abilities.
- Proficiency in Microsoft Office and Outlook (experience with call center software is a plus).
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Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.
Top Skills
What We Do
John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured.
Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved.
This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history.
Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve.
With $20 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone.
All law firms are not the same. There’s only one Morgan & Morgan.
