Crystal Clean (CC) is a leader in the environmental services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. CC offers competitive compensation, excellent benefits, and opportunities for advancement.
Purpose: The Receptionist II will be responsible for answering the Company’s phone line, fielding customer questions, and routing/distributing calls accordingly. Additionally, Receptionist II will assist with any additional projects assigned in a timely manner and supporting Branch Admin as needed.
Essential Duties:
- Answers the Customer Service phone line in a professional manner
- Accurate routing and distribution of incoming customer phone calls
- Answers customer inquiries
- Become knowledgeable with a variety of field concepts, practices and procedures
- Meet daily, weekly, monthly phone metrics
- General office duties
- Cover front desk while maintaining phone responsibilities
- Assists with delivering mail as needed
- Covers special handling invoices as assigned
- Completes special projects as assigned by Branch Admin Leads
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies & Specific Skills:
- Team player who is friendly, personable and enthusiastic
- Ability to prioritize and meet deadlines
- Strong communication skills
- Strong work ethic
- Reliability
- Multitasking
- Attention to Detail
- Good number aptitude
- Above-average computer skills (Microsoft Excel, Word, and Outlook)
Work Experience:
- Relevant customer service experience or receptionist experience
- All applicants must pass the company paid substance abuse screening
Education, Certificates, Licenses, or Designations:
- High School Diploma or its equivalent
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The anticipated hourly range for this position is $19.00 - $21.00, and includes benefits such as the following:
- Health, Dental and Vision insurance
- Wellness Program
- Flexible Spending Accounts
- Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
Top Skills
What We Do
Heritage-Crystal Clean, LLC (HCC) is a national leader in the environmental services market, providing the smart alternative. Founded in 1999 by a team of seasoned industry professionals, HCC operates a nationwide network of branches serving the continental United States. HCC operates more than 85 service branches across the nation and multiple waste recovery centers, including an oil re-refinery, regional antifreeze recovery centers, and several waste water treatment facilities. HCC disposes of waste it collects in an environmentally sustainable way, focusing on recycling waste for reuse or disposing of in a waste-to-energy process.
