Receptionist

Posted 11 Days Ago
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Worcester, MA
In-Office
21-25
Entry level
Fintech • Software • Financial Services
The Role
The Receptionist manages the front desk, greeting visitors, answering calls, and providing administrative support, ensuring a welcoming environment.
Summary Generated by Built In

Job Description

About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 19,000 entrepreneurial colleagues in 20 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

Reporting to the Administrative Lead, the Receptionist is a first point of contact for the company with the importance to create a welcoming and professional environment, representing the company and its brand.  This role has primary responsibility to manage the front desk through welcoming visitors and answering incoming calls in a prompt and courteous manner and providing administrative support.

Responsibilities: 

  • Professionally manage the front desk, including but not limited to, helping visitors by greeting, welcoming, and directing them appropriately, including notifying employees when visitors arrive, maintain front desk and all common office areas in a neat and organized manner, and answer general inquiries (telephone, email, and walk-in) to provide individuals with relevant information.

  • Answer incoming telephone calls, directing them to the appropriate party, and provide information as needed.  

  • May receive daily incoming mail/deliveries/faxes.

  • May help maintain supplies, including assisting employees with supply needs, and may re-order supplies to replenish inventory, etc. 

  • Provide platform locations with administrative support including, but not limited to, calendar coordination and scheduling, maintaining inventories and databases, recordkeeping, and preparing reports, letters, or other types of communication.

  • Provide assistance for office events, meetings, conferences, interviews, orientations, training sessions, and other activities.

  • Perform other duties as assigned.

Requirements:

  • Strong organizational and time management skills, along with a demonstrated attention to detail

  • Communicate and interact positively, effectively, and professionally with all, both verbally and in writing

  • Ability to work in fast paced environment and meet deadlines

  • Ability to work well independently and work collaboratively within a team

  • Flexibility to adapt to changing priorities

  • Proficient working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint with experience collaborating efficiently in M365 (OneDrive, MS Teams, SharePoint).  Experience with Applied Epic is a plus. 

Education/Experience:

  • High School Degree/Diploma or higher is desired

  • Office experience preferred

Benefits and Perks:

  • Competitive compensation

  • Generous vacation policy, paid holidays, and paid sick time

  • Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)

  • Company-paid Short-Term and Long-Term Disability Insurance

  • Company-paid Group Life insurance

  • Company-paid Employee Assistance Program (EAP) and Calm App subscription

  • Employee-paid Pet Insurance and optional supplemental insurance coverage

  • Vested 401(k) with company match and financial wellness programs

  • Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options

  • Paid maternity leave, paid paternity leave, and fertility benefits

  • Career growth and learning opportunities

  • …and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

#LI-LS1

Pay Details:

The base compensation range for this position is $21 - $25. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.


To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

Top Skills

Applied Epic
Excel
M365
MS Office
Ms Teams
Onedrive
Outlook
PowerPoint
Sharepoint
Word
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The Company
HQ: Grand Rapids, Michigan
3,983 Employees

What We Do

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.

Discover more at www.Acrisure.com.

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