Pay: $19.80/hr
The Receptionist is responsible for providing covering the reception desk, greeting visitors and general clerical office support.
Job duties
(* denotes an “essential function”)
* Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.
*Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary.
*Provide high level services to staff, clients and guests.
*Communicate with manager and client on job or deadline issues.
Handle additional projects as assigned. Handle sensitive and/or confidential document and information *
*Communicate with supervisor or client on job or deadline issues.
*Meet contracted deadlines for accepting, completing, and delivering all work.
*Troubleshoot basic equipment problems.
Prioritize workflow.
Interact with clients in person, over the phone or electronically.
Adhere to Williams Lea policies in addition to client site policies.
Use equipment and supplies in a cost-efficient manner.
Job qualifications
High school diploma or equivalent.
Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.
Exceptional customer service skills to effectively great and communicate with callers and visitors.
Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors.
Ability to work in a fast-paced team environment.
Ability to effectively and professional communication with co-workers and clients.
Attention to detail with an emphasis on accuracy and quality.
Intermediate computer skills including Microsoft Word and Excel
Ability to prioritize work to balance multiple projects and deadlines.
Excellent verbal and written communication skills.
Self-motivated and the ability to multi-task
Top Skills
What We Do
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace.
Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.
Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.
