Receptionist

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

Telephonist

• Provide telephonist service during office hours (Mon-Fri)
• Update phone list in a timely manner
• Conduct analysis of service requests for improvement
• Conduct customer satisfaction survey to show proactive follow-up and satisfactory closure
• 100% of requests to be processed immediately if received within business operating hours for the country
• Tracking all metrics and complete periodic reports to manage of  performance and indicators at appropriate levels.

Administration

• Greet & guide visitor / client at their arrival.
• Assist incoming and outgoing courier and registered mail process
  • Badge, lift card and key management
  • Program, issue, terminate access card for staff / office visitor/ contractor
• Maintain related documents and report
• Manage BAC request via Corrigo and daily report out
• Manage business card requests
• Update phone list in a timely manner
• Re-call service coordination
• Digital signage management
• Regional meeting pass-down sharing and coordination
• Employee onboarding and resignation support
• Fully collaboration with Taipei office in terms of any reception related task alignment and proactive initiatives
• Build strong and positive relationships with employees

Deputy

• Backup facility coordinator during leaves and out-of-office duties

Reporting

• Provide input as required into the Monthly Report to INTEL
• Active involvement in the monitoring and achieving the required Key Performance Indicators
• OGM data consolidation

Training

• Actively participate in all planned training activities

Key Performance Measures Competencies

• Ensure the KPI Targets for the Account are met
• Good communication skills in written and verbal English
• Sound computer skills in Microsoft Office
• Independent and Self Motivated
• Team player
• Quick learner with flexibility
• Ability to manage multiple operational matters on a daily basis
• Good follow through skills

Interested?  An ideal candidate would need to have the following qualifications

Required

• Good communication skills in written and verbal English
• Sound computer skills in Microsoft Office
• Independent and Self Motivated
• Team player
• Ability to manage multiple operational matters on a daily basis
• Good follow through skills

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.