Sales - Senior account manager - Hsinchu

Reposted 3 Days Ago
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Hsinchu County
In-Office
Senior level
Semiconductor
The Role
Manage business alignment for TSMC accounts, developing customer relationships and ensuring satisfaction while achieving global account strategies.
Summary Generated by Built In
Introduction to the job

Drive Inspection and metrology products to fit customer needs and grow business

Role and responsibility

Business Alignment and Relationship Development for HMI equipment: Manage business alignment for TSMC accounts by identifying gaps in customer expectation and ASML/HMI’s offerings and working to reduce those gaps. Develops and maintains an excellent customer relationship to ensure ASML’s positions as the continued vendor of choice. This is accomplished by creating strong interface between multiple levels of the customer and ASML including engineering, purchasing, planning, R&D, management, operations, accounting, finance, business lines and marketing, deal structuring team, legal/ contract, etc. Conveys a strong understanding of customer’s expectation; recognizes the business linkages and strategies with present and future customers’ needs effectively to ensure customer satisfaction and account profitability.

Business goals and strategy: Helps to develop clear goals and success factors directly linked to the achievement long term and short term of Global Account business strategies. Ensure ASML strategies are translated into specific objectives, action plans and metrices for the Global Account. Take clear accountabilities to Global account team by providing appropriate guidance. Proactively looks for ways to improve value, quality and service to customers through appropriate relationships and feedback mechanisms. Looks for ways to develop and build potential new business opportunities for ASML/HMI’s products.

Education and experience

Requires a Bachelor’s degree in Electrical Engineering, Semiconductor Engineering, Materials Engineering, Physics

· Prefer candidate to hold a Master’s Degree in Electrical Engineering, Semiconductor Engineering, Materials Engineering, Physics

Skills

Advanced English written and verbal communication skills

· Capability to lead team and co-work with related teams

· eBeam inspection or Semiconductor process knowledge

· Excellent presentation skills with peers, executives, customers Good problem analysis and solving skills

· Motivated, pro-active, self-driven and flexible

· Excellent coordination skills and communications skills

· Excellent documentation skills

· Multi-task player and good ability to work under different working environment pressures

· Good team player and committed to the success of ASML

· Good customer communication skills

· Excellent problem-solving techniques

· Self-starter; self-motivator; willing to do what it takes to get the job done

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our frequently asked questions.

Top Skills

Ebeam Inspection
Hmi Equipment
Semiconductor Process Knowledge
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The Company
HQ: Veldhoven
34,760 Employees
Year Founded: 1984

What We Do

ASML is a high-tech company, headquartered in the Netherlands. We manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations across Europe, Asia and the US.

Behind ASML’s innovations are engineers who think ahead. The people who work at our company include some of the most creative minds in physics, electrical engineering, mathematics, chemistry, mechatronics, optics, mechanical engineering, computer science and software engineering.

Because ASML spends more than €2 billion per year on R&D, our teams have the freedom, support and resources to experiment, test and push the boundaries of technology. They work in close-knit, multidisciplinary teams, listening to and learning from each other.

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