Receptionist

· Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the

admitting process is efficient and all clinic and regulatory policies are in compliance.

· Answer phone calls and direct them appropriately.

· Schedule appointments according to office guideline.

· Obtain accurate patient and insurance information, collecting copays (TOS) and deductible

amounts.

· Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.)

into the correct location in the electronic medical record.

· Prepare charts for patient appointments making sure all necessary information is complete.

· Conduct all functions associated with patient check-out including pricing services, collecting

patient responsibility payments and scheduling follow-up appointments.

· Perform duties involving record filing and retrieval and assisting with the filing of registration

documentation in electronic medical records.

· Confirm next day appointments and alerts patients as to what documentation is needed, including

details associated with time-of-service payment.

· Follow up with patients regarding the Missed Appointment Policy and send out the appropriate

communications.

· Perform other duties as assigned.

· High school diploma or equivalent required.

· Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months

of hire.