Receptionist

Posted 17 Days Ago
Be an Early Applicant
Columbia, MD
Entry level
Information Technology • Software
The Role
The Receptionist at Sparksoft serves as the first point of contact for visitors and vendors, handling phone calls, maintaining facility security, assisting with training and documentation, and supporting office operations. The role includes maintaining a clean reception area and aiding with corporate functions and facility management tasks.
Summary Generated by Built In

Join us at Sparksoft, where we're not just another tech company—we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation.

Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordinary outcomes. With Sparksoft, you're not stepping into a routine job; you're joining a team committed to innovation and excellence. Our innovation extends beyond just delivering projects. Through our specialized Innovation Centers, we continuously refine our methods, ensuring we remain industry leaders.

We are Sparksoft!

ROLE & RESPONSIBILITIES: 

•    Serves visitors and vendors (including cleaning, maintenance, contractors, etc.) by greeting, welcoming, and directing them appropriately.
•    Notifies company personnel of visitor arrival.
•    Answers the main phone line and forwards/screens calls.
•    Informs visitors by answering or referring inquiries.
•    Directs visitors by maintaining employee and department directories.
•    Maintains facility security by following all processes, procedures, rules and regulations that pertain to entrances and reception area.
•    Assists in training on operating procedures including annual review/certification and initial/refresher training. Assists in creating and updating operating procedures when needed as well as maintaining the operating procedure training matrix as it relates to Facility Management, safety and security.
•    Willing to obtain and maintain safety certifications, such as first aid, etc. Ensures receptionist area remains clean, safe and staffed.
•    Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
•    Supports Corporate Functions as needed (purchasing office supplies, company parties, quarterly meetings, etc.)
•    Supports financial team (invoice/receipt management, etc.)
•    Contributes to Facility team efforts (to include but not limited to following up with vendors, completing supply orders for other facilities, etc.)
•    Supports IT and facilities functions as needed, badge photo taking, shipping equipment, etc. Maintains confidentiality of corporate information.
•    Ability to provide flexible working hours to help support corporate needs.
•    To include other duties as assigned.

REQUIRED EXPERIENCE: 

•    Telephone Skills
•    Consistently Punctual
•    Verbal and Written Communication
•    Professionalism in appearance and demeanor
•    Organization and detailed orientated
•    Ability to multi-task
•    Information dissemination
•    Handles and works well under pressure
•    Work equally well within a team environment and independently
•    Experience with basic office equipment (to include scanners, copiers, etc.)

PREFERRED EXPERIENCE: 

•    Previous experience with Microsoft Office software preferred
•    Supply Management
•    Familiarity with phone systems
•    Previous experience with event planning

EDUCATION & CERTIFICATIONS:

•    University/college degree is an asset, but equivalent related work experience preferred

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. In addition to our competitive base pay, Sparksoft offers health insurance, paid time off, 401K matching, and training. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other laws.

Maryland Pay Range

$26.44$40.87 USD

If you need accommodation seeking employment with Sparksoft Corporation, please email [email protected] or call 410-424-7700. Accommodations are made on a case-by-case basis.

At Sparksoft Corporation, we take security and protection of personal information very seriously. We will never ask you to send private personal information over email. Accordingly, we ask you to immediately contact our security team via email at [email protected] upon receiving a suspicious request.

The Company
HQ: Catonsville, MD
162 Employees
On-site Workplace
Year Founded: 2004

What We Do

Sparksoft helps the clients achieve their business objectives by providing Innovative, best-of-breed software products and technology solutions at substantial cost savings. Sparksoft Team has considerable industry experience with wide range of leading companies.

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