Receptionist

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As Via’s Receptionist, you’ll oversee the day-to-day operations of our New York City Office, playing an important role in creating an exceptional environment for our growing team. As a key part of our People Operations team, you’ll be responsible for maintaining best practices to keep our office running smoothly. You’ll have the opportunity to assist with special projects, working closely with IT, Employee Experience, and many more! This is a part-time, temp-to-perm contract position and will be on-site in our NYC office.

What You'll Do

• Manage the daily logistics of the company's office.
• Keep a tidy office by routinely cleaning our common areas, kitchens, and phone booths when needed.
• Support with stocking with supplies, snacks, and more when needed.
• Lead a wide variety of projects and help improve day-to-day processes.
• Help with the company's onboarding programs for new hires in New York City, working closely with the People Operations and IT teams to ensure a great “Day One” experience.

Who You Are

• 1+ years full-time work experience.
• Bachelor's degree (candidates without a degree should have 2+ years' full-time work experience).
• Very strong ability to multitask and prioritize—you must be able to manage your own time and stay highly organized while orchestrating multiple tasks.
• Positive, "can-do" attitude and strong customer service mentality—you exude high-energy and thrive working with others.
• Bias toward action and solutions-driven mentality—you can identify areas where processes can be improved and act on them.
• Strong written and verbal communication.
• Tech savvy, comfortable using basic tools like G-Suite, Zoom, Slack.
• Strong troubleshooting skills—you can help IT with office technology.
• Prior experience in an Executive Assistant, Receptionist, or Office Manager role.
• Interest in growing your career in People or Business Operations.

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
• Salary: $22.00 / hour, 25-28 hours / week.

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. 

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Ready to join the ride? 

Via is an equal opportunity employer.