Jobs at Via

Manage Via’s on-site intermodal transit operations in Montgomery, including real-time service coordination, driver and dispatcher support, scheduling, team leadership, partner relationships, compliance, KPI reporting, and process improvement. The role leads and develops drivers and support teams while optimizing resources, customer satisfaction, and operational efficiency in a fast-paced environment.

Leads onsite public transportation operations, ensuring safe, reliable service through real-time fleet and driver management. Supports CDL drivers, handles compliance and service disruptions, responds to rider and community feedback, analyzes performance data, and partners with city and internal teams to improve efficiency and rider experience.

Manage HR operations for Via’s Rochester and Central Region teams, overseeing employee lifecycle processes, employee relations, compliance, payroll and benefits support, workers’ compensation and unemployment claims, recruiting partnerships, engagement initiatives, and employee records. The role supports frontline employees, handles sensitive investigations and terminations, coordinates with unions and vendors, represents Via at hiring events, and collaborates with central HR teams. This is an in-person position with regular travel to other sites.

Supports the in-house legal team by preparing and reviewing contracts, researching laws and regulations, communicating compliance requirements, managing legal databases and files, tracking GDPR and background-check compliance, coordinating outside counsel billing, and improving legal processes through ticketing systems, document management, and KPI tracking.

Manage relationships with school districts and transportation partners, analyze transit performance data, improve service quality, lead contract renewals and expansions, and coordinate launches across internal teams. Present updates to school leaders and transit staff, advocate for partner needs, and help build scalable customer-success playbooks for Via’s student transportation business. The role requires strong communication, analytical problem-solving, client-facing experience, and willingness to travel approximately 50% of the time.

Manage relationships with school districts and transportation partners, analyze transit performance data, improve service quality, lead contract renewals and expansions, coordinate service launches, and advocate for partner needs internally. The role includes presentations to varied stakeholders, playbook development, revenue growth, and approximately 50% travel.

Manage relationships with school districts, transportation directors, and operators; analyze transit performance data; improve service quality and efficiency; lead contract renewals and expansions; coordinate launches and internal teams; present operational updates; and develop scalable partner-success playbooks. The role is quota-carrying, customer-focused, and requires approximately 50% travel.

Manage relationships with school districts, transportation directors, and operators. Analyze transit performance data, improve service quality and efficiency, lead renewals and expansions, coordinate launches, communicate operational insights, advocate for partner needs internally, and help build scalable customer success playbooks. The role requires strong communication, analytical problem-solving, ownership in ambiguous environments, and approximately 50% travel.

Supports frontline employees across HR operations, including onboarding, offboarding, employee relations, compliance, benefits, payroll, claims, recruiting, engagement, and recordkeeping. Handles sensitive workplace matters, partners with unions and vendors, represents the company at recruiting events, and collaborates with central HR teams to improve processes. This is a fully in-person Rochester, Minnesota role with travel to other regional sites.

Manages daily operations for an intermodal transit service in Rochester, Minnesota. Oversees drivers, dispatchers, mechanics, scheduling, real-time issue resolution, team development, partner relationships, KPI reporting, process improvement, resource allocation, customer satisfaction, and regulatory compliance. This people-focused leadership role requires building and optimizing operations in a fast-paced environment.

Coordinates compliant proposal development and submission, including solicitation review, documentation, certifications, deadlines, and communications. Partners with Legal, Finance, proposal managers, executives, and external stakeholders to address regulatory and financial requirements. Maintains proposal processes and knowledge systems, supports opportunity review and go/no-go decisions, and reports outcomes while managing multiple priorities in a deadline-driven environment.

Build pipeline for Via’s AI Labs by researching accounts, mapping buying committees, planning outreach, running multichannel campaigns, qualifying leads, facilitating meetings and demos, and supporting deal closure. Maintain accurate CRM and marketing automation data, analyze campaign performance, and collaborate with commercial teams on sales and regional growth strategies.

Leads global payroll strategy and operations across the United States, Europe, Israel, and other international markets. Oversees payroll compliance, taxes, vendors, EOR partners, technology, controls, reporting, equity compensation processing, and system transformations. Builds and develops a multinational payroll team while partnering with Finance, Legal, People, and Operations. Drives process improvement, accurate payroll delivery, risk reduction, and resolution of complex payroll matters.

Lead daily onsite operations for autonomous and wheelchair-accessible vehicle fleets. Ensure safe, reliable, compliant service; resolve real-time fleet and rider-accessibility issues; analyze ridership and utilization data; coordinate with local partners, drivers, operators, and internal teams; improve WAV rider experiences; and travel monthly to support driver onboarding, safety training, and operational relationships across U.S. markets.

Owns high-value strategic partner relationships with cities and transit agencies, serving as an executive-level advisor and primary contact. Drives contract renewals, service expansions, revenue growth, and complex negotiations while using performance data to guide partnership strategy. Advocates internally for partner needs and product enhancements. Requires 10+ years of client-facing experience, fluency in French and English, strong quantitative skills, entrepreneurial relationship-building ability, and senior-level leadership judgment.

Own partner success for transportation services across a portfolio, managing executive relationships, renewals, expansions, upsells, and revenue growth. Provide strategic guidance on operations, go-to-market, and product issues; analyze service performance data; recommend improvements; and advocate internally for partner needs. The role requires strong client relationship skills, quantitative judgment, cross-functional collaboration, mentoring, and frequent travel.

Own partner success for a portfolio of transportation services, building executive relationships, securing renewals and expansions, driving revenue growth, analyzing performance data, advising on operational and product improvements, and advocating internally for partner needs. The role is remote-first, supports the Central US market, and requires frequent travel for face-to-face partner engagement.

Own partner success for transportation services by managing executive relationships, securing renewals and upsells, advising on operational and product improvements, analyzing performance data, and advocating internally for partner needs. The role drives revenue growth, service expansion, and long-term customer relationships across Via’s Central US portfolio. Frequent travel is required to connect with partners in person.

Manage daily onsite operations for autonomous and wheelchair-accessible vehicle services. Oversee fleet availability, safety, accessibility compliance, rider needs, service performance, and operational issue resolution. Coordinate with local partners, safety drivers, third-party operators, AV partners, transit agencies, and internal teams. Analyze operational data, improve accessible mobility services, lead driver onboarding and WAV safety training, and travel monthly to U.S. markets. The role is based in the DFW area and requires frequent onsite work.

Supervise drivers in the field, conduct ride-alongs, monitor safety and service compliance, provide coaching and training, manage post-accident and incident protocols, and serve as the DOT Designated Employer Representative. Resolve urgent operational issues, review complaints and documentation, assess training needs, and implement improvements to maintain safe, reliable transit service.