Receptionist
Salary: £25,000 per annum
Location: Oxford, OX4 2RW
Contract: Permanent, full time
Hours: 37.5 hours per week
Shifts: Monday through Friday between the hours of 8:30am – 5:30pm
Break details: 1-hour unpaid
Work Model: In person
Interview format:
1) 30-min Microsoft Teams video interview with the Multi Services Team Leader
2) 60-min in person interview with the Account Manager
Williams Lea seeks a Receptionist to join our team!
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.
Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for!
Purpose of this role:
The primary focus of the Receptionist will be to support Office Services on a daily basis, as the first point of contact for clientele and staff.
The ideal candidate will have experience in administration, customer service and be extremely computer savvy.
Key responsibilities:
■ Answer incoming calls, in a cordial, professional and timely manner.
■ Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary.
■ Provide high level services to staff, clients and guests.
■ Communicate with manager and client on job or deadline issues.
■ Handle additional projects as assigned. Handle sensitive and/or confidential document and information
Key competencies:
■ High school diploma or equivalent.
■ Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.
■ Exceptional customer service skills to effectively great and communicate with callers and visitors.
■ Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors.
■ Ability to work in a fast-paced team environment.
■ Ability to effectively and professional communication with co-workers and clients.
■ Attention to detail with an emphasis on accuracy and quality.
■ Intermediate computer skills including Microsoft Word and Excel
■ Ability to prioritize work to balance multiple projects and deadlines.
■ Excellent verbal and written communication skills.
■ Self-motivated and the ability to multi-task
The Package
Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks please consider your application unsuccessful.
Top Skills
What We Do
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace.
Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.
Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.