Baptist Health Care Center, a 140-bed senior care campus, is hiring a flexible, customer service driven individual to join our team as a Part-Time Receptionist! In this role, you will greet visitors, answer and route phone calls, help with administrative tasks, and provide exceptional customer service to guests. Our ideal candidate is passionate about working with the elderly, has the ability to multi-task and assist with administrative support, and is friendly and professional in all situations.
We have received the Pinnacle 2023 Customer Experience Award for achieving BEST-IN-CLASS customer satisfaction standards in overall satisfaction. We were also proud to be Best in Class in 11 other categories! We also have excellent student loan payment assistance!
Shift: Every Other Weekend 11:00am to 6:00 pm.
Receptionist responsibilities:
- Greet and welcome guests with a positive and helpful attitude.
- Provide excellent customer service at all times.
- Maintain records and reservation requests.
- Answer incoming calls, transfer calls, and take messages.
- Answer guest questions, and direct visitors throughout the facility.
- Provide basic word-processing and data support as needed.
- Help answer basic technology/computer questions from residents.
- Sort mail and complete other administrative tasks as assigned.
- Complete additional tasks as needed.
Receptionist skills and requirements:
- Previous receptionist or office support experience preferred.
- Must be able to use a multi-line phone system.
- Proficient in Microsoft Suite (Word, Excel, Outlook, etc.)
- Experience working in a healthcare setting a plus.
- Excellent customer service skills.
Benefits:
- Competitive wages with credit for experience
- Paid Time Off (PTO) with cash out benefits
- 403(b) with employer match
- Employee Discount Program
- Longevity Recognition, Paid Volunteer Time, and Mentorship Programs
- Collaborative and Inclusive Work Culture
- Employee Assistance Program with free confidential counseling/coaching for self and family members.
About Us:
Baptist Health & Rehab of Bismarck provides loving and supportive 24-hour nursing care. Working together with our residents and their families, our professional caregivers develop a care plan tailored to meet each individual’s needs. That plan includes social and spiritual care as well as the health care services needed to maximize our residents’ comfort, security, and well-being.
You will be part of a collaborative team whose energy, creativity, and communication are valued and rewarded. We believe in your quality of life, too – so you’ll find our culture provides ongoing opportunities to grow (tuition assistance and in-house training), a work/life balance and a commitment to coaching that enables you to be the best you can be.
Cassia is a faith-based, nonprofit organization with over 200 years of experience caring for those in need. Our Mission is to foster fullness of life for older adults in the spirit of Christ’s love. We take pride in providing compassionate care for our residents by embracing our eight values and service standards: Compassion, Integrity, Excellence, Innovation, Stewardship, Unity, Respect and Collaboration.
At Cassia, you will be empowered to foster fullness of life for those we serve. Cassia will support your career goals and celebrate your passions. If you are seeking a career experience where you will have fun, be challenged, and recognized for your individuality, Cassia is the answer. I AM Cassia... Are You?
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What We Do
Cassia is a non-profit organization that provides senior housing, health care, and community-based services to older generations and others in need—and helps residents live the lives that most inspire them.
The principles that guide our work:
·To value older generations’ talents and experience
·To provide the care residents need, when and where they need it
·To connect residents to the people and things that mean the most to them
·To support residents and families with spiritual care that speaks to who they are
