This entry level receptionist is responsible to greet visitors, answer their questions, politely enforce security, and extend a warm greeting all who access the facility. He or she will also perform duties such as answering and forwarding phone calls, sorting and filing records, and performing other clerical tasks requiring basic knowledge of systems or procedures.
Responsibilities
- Acts as an advocate to raise the awareness of the needs of children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
- Serves visitors by greeting, welcoming, directing, and announcing them appropriately.
- Answers, screens, and forwards any incoming phone calls while providing basic information when needed.
- Maintains security by following procedures and controlling access. Monitors logbook and issues visitor badges.
- Receives and sorts daily mail/deliveries/couriers.
- May perform other light clerical duties if called on as primary duties allow.
- Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.
Education
- Bachelor's degree in Business Administration, Office Management, Secretarial Studies, Communication, or a related field.
Experience
- One to two years of experience in reception, customer service, administrative support, or a related role.
Skills and Competencies
- Excellent verbal and written communication skills in French and English.
- Strong customer service orientation.
- Professional and welcoming demeanor.
- Strong interpersonal and relationship-building skills.
- Ability to maintain confidentiality and exercise discretion.
- Strong organizational and time-management skills.
- Attention to detail.
- Basic computer proficiency, including Microsoft Office (Outlook, Word, Excel, Teams).
Licenses and Certifications
- None
*Equivalent education, training and/or certification may be substituted for experience and education shown above
Working Environment
Office – Standard Office Environment
Physical Demands
Sitting, standing, and/or walking for up to 8 hours per day
Travel Requirements
No travel required for this role
The application should include a CV, cover letter, academic documents, and a copy of the national ID card. The deadline to apply is November 20, 2026. Please note that incomplete applications may not be considered for review.
Skills Required
- Bachelor's degree in Business Administration, Office Management, Secretarial Studies, Communication, or a related field
- One to two years of experience in reception, customer service, administrative support, or a related role
- Excellent verbal and written communication skills in French and English
- Strong customer service orientation
- Professional and welcoming demeanor
- Strong interpersonal and relationship-building skills
- Ability to maintain confidentiality and exercise discretion
- Strong organizational and time-management skills
- Attention to detail
- Basic computer proficiency, including Microsoft Office, Outlook, Word, Excel, and Teams
What We Do
Compassion International is a Christian child development ministry aimed at releasing children from spiritual, economic, social and physical poverty in Jesus’ name. We are church-based: Compassion believes the Church is God’s chosen instrument to bring hope to a hurting world. We believe the strategic placement of local churches makes them best suited to address the holistic needs of the children in their communities. And only they can effectively deliver the Jesus-based teaching and whole-life care that children in poverty deserve. Compassion partners with 8,000+ churches in 25 countries around the world to deliver our holistic child development program. We are child-focused: Compassion’s ministry is focused on the individual child and his/her development. We offer this assistance irrespective of caste, creed, class or religion. At Compassion, we believe entire communities will feel the positive impact of our presence because what happens in the life of a child ripples throughout his or her environment. We are Christ-centered: Jesus is the core of our ministry and his life and teachings shape our programs. They reflect the spiritual commitments of our staff. And they guide how we love people, respect communities and cooperate with nations. We are committed to integrity: We hold ourselves to the highest professional and biblical principles in all aspects of our ministry and maintain the highest industry standards for our allocation of funds. Compassion and Compassion International are registered trademarks of the United States government
