The front desk receptionist is the first point of contact for our customers coming into our store. They have an outgoing personality who are easy to talk to and converse with on any issues regarding our customers’ needs. This employee must have great phone etiquette and a pleasant demeanor when conversing with customers and/or our business partners over the phone; and be ready to work in a positive work environment with co-workers. They are punctual team players and enthusiastic about helping our company succeed by providing great customer service.
Job Duties
- Greets customers with a positive attitude and presence.
- Assisting customers to navigate our store.
- Answers incoming calls and transferring to the correct dept.
- Takes detailed messages and delivers to the appropriate person.
- Notifies customers about registration sticker pick up.
- Verify registration stickers match spreadsheet given by Title Clerk.
- Notify the appropriate dept. for packages received at the desk.
- Completing other duties assigned by manager as needed.
Skills Required
- Outgoing personality and ability to converse comfortably with customers
- Great phone etiquette
- Pleasant demeanor when interacting with customers and business partners
- Punctuality
- Team-player attitude
- Enthusiasm for providing excellent customer service
- Ability to take detailed messages and route them appropriately
- Ability to verify registration stickers against a spreadsheet
What We Do
Shottenkirk Automotive Group, Inc. is a premier automotive dealership group based in the United States, founded in 1964. The company operates a comprehensive network of new and used vehicle dealerships across multiple states, offering sales, financing, parts, and professional maintenance services. They represent numerous top brands, including Honda, Chevrolet, and Toyota, while maintaining a strong commitment to exceptional customer service and community engagement.
