The Role
Welcomes guests, employees, and visitors; answers calls and emails; maintains records and files; manages supplies, mail, packages, and administrative tasks; and coordinates resident transportation schedules with van drivers. Provides courteous, professional service in a busy health center environment.
Summary Generated by Built In
The Lutheran Home is looking for a friendly and caring Receptionist to join our team in our Health Center! In this role, you will be a first point of contact for calls, visitors, and those exploring our community, helping everyone feel valued, connected, and at home. You will reflect our values of: Service, Excellence, Dignity, Fulfillment, Grace, and Stewardship through your daily interactions. The ideal candidate has strong communication and customer service skills, a willingness to learn, and the ability to multitask in a busy environment.
Responsibilities include but are not limited to:
In this position, you will typically work a day-shift schedule and enjoy our many benefits, including:
Requirements:
About the Lutheran Home:
Since 1972, the Lutheran Home has provided the region’s residents with dignified and compassionate care. We look to employ and empower dedicated and qualified individuals to provide a culture of positivity, compassion and fun so that we may all live each day fulfilled.
Responsibilities include but are not limited to:
- Guest services – Greet guests, employees, and visitors; direct them to the appropriate person; answer incoming calls and emails, and relay messages as needed.
- Administration – Maintain accurate records and organized files, monitor office supplies, assist with mail and package distribution, and support scheduling and other administrative tasks as needed.
- Van Scheduling – Coordinate resident transportation appointments, maintain the van schedule, track resident departures and returns, and communicate scheduling needs with the van driver.
In this position, you will typically work a day-shift schedule and enjoy our many benefits, including:
- Earned Time Off
- Medical Insurance options
- Retirement Benefits including Employer Match
- Life Insurance Option including an Employer Paid Plan
- Long-term & Short-term Disability
- Employee Assistance Program
- Dental & Vision Insurance
- Critical Illness & Accident Coverage
- On Demand Pay through Tapcheck
- and Residents that you will fall in love with.
Requirements:
- High school diploma or GED equivalent preferred
- Proficient with Microsoft Office Suite
- Strong phone and communication skills
- Ability to multitask in a busy environment
- Reliable, professional, courteous, and patient
About the Lutheran Home:
Since 1972, the Lutheran Home has provided the region’s residents with dignified and compassionate care. We look to employ and empower dedicated and qualified individuals to provide a culture of positivity, compassion and fun so that we may all live each day fulfilled.
Skills Required
- High school diploma or GED equivalent
- Proficiency with Microsoft Office Suite
- Strong phone and communication skills
- Ability to multitask in a busy environment
- Reliable, professional, courteous, and patient demeanor
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The Company
What We Do
Established in 1969, The Lutheran Home is a not-for-profit organization in Cape Girardeau, Missouri, dedicated to providing compassionate, resident-centered care. The community offers a comprehensive range of services, including independent living at Saxony Village, assisted living, skilled nursing, memory care, and hospice. Their mission is to provide a grace-filled community where individuals enjoy vibrant living, with a focus on physical, intellectual, and spiritual fulfillment at every stage of life.
