Children’s Medical Center is a busy pediatric practice proudly serving our community for over 30 years, with four locations. We offer a competitive benefits package including paid time off, health, dental, vision, life insurance, short- and long-term disability, and a 401(k) with profit sharing after one year, along with opportunities for growth.
We are seeking a full-time Receptionist to join our Patient-Centered Medical Home team. This role provides administrative support to patients, families, and care team members to ensure efficient workflow and exceptional patient care. Evening and weekend shifts are required on a rotating basis.
Key Responsibilities- Answer and route calls; schedule and confirm appointments
- Greet and check in patients; maintain accurate demographic, insurance, and pharmacy information
- Verify insurance, collect copays/balances, and assist with basic billing inquiries
- Scan and manage patient documentation in the EHR
- Coordinate interpreter services and address patient communication needs
- Monitor reception area, communicate delays, and maintain a welcoming environment
- Process medical record requests, forms, and daily reports/deposits
- Ensure compliance with confidentiality, safety, and infection control standards
- Excellent customer service, communication, and organizational skills
- Ability to multitask in a fast-paced environment
- Proficient in computer systems, phone operations, and documentation
- Knowledge of insurance, eligibility, and medical terminology preferred
- Professional, team-oriented, and detail-driven
Qualifications
QUALIFICATIONS:
- Education: Minimum high school diploma or equivalent.
- Experience: 1-2 years experience in the medical or customer service field preferred.
Compensation is competitive and based on experience, qualifications, and other factors
We are an Equal Opportunity Employer / Drug-Free Workplace
To apply please visit npcmc.com and navigate to "about us" and "careers" .
Skills Required
- High school diploma or equivalent
- Excellent customer service, communication, and organizational skills
- Ability to multitask in a fast-paced environment
- Proficiency with computer systems, phone operations, and documentation
- Professional, team-oriented, and detail-driven approach
- 1-2 years of experience in the medical or customer service field
- Knowledge of insurance, eligibility, and medical terminology
What We Do
Children’s Medical Center is a Tampa Bay–area pediatric practice serving children from birth through age 18. It provides board-certified pediatric care through offices in Palm Harbor, Trinity, Westchase, and Lutz, functioning as a convenient medical home for families. Services include routine and sick-child visits, after-hours and weekend appointments, telehealth, patient-portal communication, and parent education on health, wellness, and safety.
