Receptionist

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package along with the opportunity to work within an innovative and collaborative environment.

We are seeking a highly skilled professional who thrives in a fast-paced, business driven environment. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. The ideal candidate demonstrates strong problem-solving skills, ensuring accuracy, efficiency, and high-quality results in all aspects of their work. With a dedicated work ethic and a can-do attitude, you will take challenges with confidence and resilience. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.

Join our Administrative Team as a Receptionist located in our Tallahassee office.

This role will be based in our Tallahassee office, on an in-office full time basis, Monday-Friday, 9 am- 6 pm. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Office Services Manager.

Position Summary:

The primary focus of the Receptionist position is to act as the first point of contact for visitors and to manage the flow of incoming calls to the office. The Receptionist may also perform a variety of administrative tasks to support the office needs. Candidate should also be flexible to work overtime as needed.

Key Responsibilities:

• Acts as first point of contact for all visitors. Greets visitors and promptly notifies internal parties of arrival
• Answers incoming calls (locally and nationally) and directs them appropriately
• Coordinates conference room reservations and proactively monitors conference room schedule to avoid conflicts and resolves minor issues relating there to
• Orders catering for all meetings and maintains a good rapport with caterers
• Coordinates transportation needs for internal and external customers, including cabs and car services to airport, court, etc.
• Reserves visitor offices as needed and accommodates visitors upon arrival
• Accurately and thoroughly maintains visitor/delivery logs and outgoing package logs
• Ensures all visitors check in at reception immediately upon arrival to maintain security
• Maintains high degree of professionalism and confidentiality
• Assists with other department activities as needed, and performs additional duties and responsibilities as assigned

Qualifications:

Skills & Competencies

• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
• Provides outstanding client service, meets high quality standards for services and meets or exceeds client expectations. Proactive in seeking innovative ways in which to help others
• Candidate must be a self-starter who can work independently with minimal supervision
• High attention to detail, outstanding organizational skills and the ability to manage time effectively

Education & Prior Experience

• High School Diploma; College Degree in Hospitality Management is a plus
• Minimum 2 years of experience as a receptionist or other administrative clerical position in a professional environment

Technology

• Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required
• Exceptional computer skills with the ability to learn new software applications quickly
• Demonstrates a basic understanding of artificial intelligence (AI), including core capabilities, limitations, and importance of data privacy, accuracy, verification, and ethical considerations within a professional services environment
• Familiarity with or willingness to learn AI platforms (e.g., Microsoft Copilot, ChatGPT, or similar tools) and incorporate them responsibly into day-to-day workflows to enhance daily work tasks as appropriate and/or directed
• Proactive approach to learning and adapting to emerging AI and related technologies and contributes to a culture of innovation

Physical Requirements:

• While performing the duties of this job, the employee is occasionally required to move from workstation or desk throughout the work area to work independently or with a team to meet with colleagues or supervisor and retrieve work assignments.
• This position may also be sedentary and require the employee to sit for extended periods of time.
• Requires manual dexterity to use a phone, enter data into a computer, handle objects, and use office equipment.
• Some filing is required and this would entail the ability to lift files, open filing cabinets, and bend or stand as necessary.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.