Location: Eton Institute, UAE
Are you organised, customer-focused, and passionate about creating a welcoming experience? Join Eton Institute and become the first point of contact for our students, instructors, and visitors!
Key Responsibilities:
- Welcome and assist students, instructors, visitors, and walk-in enquiries professionally.
- Handle incoming calls, emails, enquiries, and reception-related administrative tasks.
- Support student enquiries, course information, registrations, payments, and other front-desk activities.
- Work closely with the Course Coordination team to ensure smooth daily operations and an excellent student experience.
- Provide coordination and administrative support during team members’ leave or absence, including student follow-ups, schedule updates, and other assigned coordination tasks.
- Maintain accurate records, manage reception cash handling and handovers, and ensure the reception area remains organised and presentable.
- Coordinate with Sales, Academic, and other departments to ensure efficient communication and service delivery.
Requirements:
- Previous experience as a Receptionist, Front Desk Executive, or in a similar customer service role.
- Education industry experience is mandatory.
- Excellent communication, interpersonal, and organisational skills.
- Proficiency in Microsoft Office and the ability to learn systems such as ZOHO.
- A professional, proactive, and flexible approach, with the ability to multitask and support different functions when required.
Interested in joining our team?
If you enjoy working with people and can deliver excellent customer service while supporting a dynamic education environment, we would love to hear from you!
Skills Required
- Previous experience as a receptionist, front desk executive, or in a similar customer service role
- Experience in the education industry
- Excellent communication and interpersonal skills
- Strong organisational and multitasking skills
- Proficiency in Microsoft Office
- Ability to learn systems such as ZOHO
- Professional, proactive, and flexible approach
What We Do
Eton Institute is a Dubai-based language and professional training provider founded in 2006. It offers more than 160 language courses, exam preparation, teacher training, and corporate language and cultural-development programs through in-person and online formats. Its mission is to empower individuals and teams with communication skills for a culturally connected world, using qualified instructors, accredited curricula, and flexible learning options.
