Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico have an outstanding opportunity available for a Receptionist to join our team based at the City offices of a global consultancy firm on a 1 year maternity cover contract.
As the first point of contact for visitors and employees, you will deliver an exceptional front-of-house experience, ensuring every interaction is welcoming, professional, and memorable. Working within a high-performing team, you will manage guest arrivals, meeting room coordination, client enquiries, and provide seamless support across reception and facilities services.
Key Responsibilities
Greet and welcome clients and visitors with warmth and professionalism.
Manage meeting room bookings and ensure rooms are prepared to a high standard.
Escort guests throughout the building and provide personalised service, including refreshments.
Handle telephone calls, emails, and enquiries efficiently and professionally.
Gather client feedback and support continuous service improvement.
Support facilities functions, including scanning, archiving, desk audits, and contractor management.
Assist with projects, digitalisation initiatives, and lobby hosting duties.
Build strong relationships with clients and colleagues, taking ownership of requests through to resolution.
Identify opportunities to enhance the client experience and add value to the service.
Hours: 40 hours per week, with rotating shifts between 7am-7pm, from Monday to Friday
Salary: £34,352 per annum
- Previous experience in a corporate reception, hospitality, or premium customer service environment. Excellent communication and interpersonal skills.
- Immaculate personal presentation.
- Proactive, adaptable, and solutions-focused approach.
- Strong organisational and multitasking abilities.
- Confident working in a fast-paced environment with high service expectations.
- Strong negotiation skills and the ability to think creatively to solve problems.
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Skills Required
- Previous experience in a corporate reception, hospitality, or premium customer service environment
- Excellent communication and interpersonal skills
- Immaculate personal presentation
- Proactive, adaptable, and solutions-focused approach
- Strong organisational and multitasking abilities
- Confidence working in a fast-paced environment with high service expectations
- Strong negotiation skills and creative problem-solving ability
WSH Group Limited Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WSH Group Limited and has not been reviewed or approved by WSH Group Limited.
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Leave & Time Off Breadth — Time off is portrayed as generous in many postings, including birthday leave, volunteering days, and additional family-related occasions. These options are frequently highlighted alongside standard holiday allowances.
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Parental & Family Support — Parental provisions are described as enhanced, with extended maternity and secondary-carer leave noted across multiple roles. Some roles also reference grandparent leave and wedding or commitment leave as added support.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as employee assistance programs, counselling, and discounts are commonly advertised. Practical perks like free meals on shift, cycle-to-work, and retail savings are also cited as valuable additions.
WSH Group Limited Insights
What We Do
WSH Group Ltd. offers contract catering services and operates food services for business and industrial locations throughout the United Kingdom, standing at the forefront of the hospitality sector.
