TITLE: ReceptionistDIVISION/DEPT: BH-RREPORTS TO: Program DirectorSUPERVISES: N/AFLSA: Non-Exempt
I. SCOPE OF ROLE:The Receptionist will support program with various clerical duties. II. ESSENTIAL DUTIES & RESPONSIBILITIES:• Perform general clerical duties including but not limited to photocopying, faxing, mailing, filing and arranging for deliveries • Exercise discretion in handling sensitive information as required by HIPPA and Agency guidelines• Handle all internal and external communications using phone, email, and written.• Handle phone system with multiple lines • Coordinate with internal and external stakeholders including staff, clients, visitors, and vendors• Arrange, schedule and coordinate office calendar• Prepare and edit communications, presentations and other documents• Database management including but not limited to data entry into Excel and Electronic Health Records (EHR) systems• File and retrieve documents and reference materials• Provides timely, accurate and clear documentation according to established policies and procedures• Handles completing demands by responding effectively to challenges, deadlines, and emergencies• Responds to consumer needs promptly, accurately and with courtesy and respect• Represents the organization in a positive and appropriate manner to outside resources• Supports the mission and values of SUS and draws attention to behavior that undermines group effectiveness or is inconsistent with core values• Additional duties as assigned
Qualifications
• HSD or equivalent required• A minimum of one-year experience in an administrative setting• Some knowledge/experience working in the social service or related field is preferred• Computer literate in Microsoft suite, skill sets in Word, Excel, and Outlook PREFERRED QUALIFICATIONS & SKILLS• College or continuing education preferred• Bilingual English/Spanish speaking preferred
Company OverviewS:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [email protected].
ID2026-18949 Work LocationIn PersonSkills Required
- High school diploma or equivalent
- At least one year of experience in an administrative setting
- Knowledge or experience working in social services or a related field
- Computer literacy in Microsoft Suite, including Word, Excel, and Outlook
- College education or continuing education
- Bilingual English and Spanish communication skills
What We Do
Services for the UnderServed (S:US) is a New York nonprofit human-services organization serving people with disabilities, people in poverty, and people facing homelessness. It creates pathways to rich and productive lives through housing, employment, skills-building, treatment, rehabilitation and recovery services. S:US works with tens of thousands of individuals and their families across New York City and Long Island each year.
