The Role
Welcomes dealership guests, answers phones, directs customers, coordinates with sales teams, schedules appointments, prepares documents, and supports a professional customer experience through vehicle delivery and follow-up.
Summary Generated by Built In
Offer a friendly and professional shopping experience to each and every guest from initial greeting to vehicle delivery and follow-up in order to maintain lasting relationships. We are adding Business Development Coordinators to our growing team!
Responsibilities
- Answer dealership group phones, greet and receive prospects and customers
- Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
- Work cooperatively with the sales and other internal teams
- Communicate with callers and visitors in a professional, friendly, and efficient manner
- Type memos, correspondence, reports, and other documents
- Assist in scheduling and confirming sales appointments
- Other duties as assigned
Qualifications
- Excellent listening/communication skills, outgoing and positive personality
- Punctual nature and ability to handle schedule flexibility and dynamic work environment
- Professional appearance and eager to improve on all aspects
- Valid driver’s license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- Excellent listening and communication skills
- Outgoing and positive personality
- Punctuality and flexibility to handle a dynamic work environment
- Professional appearance
- Eagerness to improve professionally
- Valid driver's license
- Clean driving record
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The Company
What We Do
Since opening our first store in 1981, the Serra Automotive Group has been committed to the core value of placing our customers first. Thanks to thousands of satisfied customers, The Serra Automotive Group has grown over the years to include twelve stores in two states. Our loyal customers appreciate our dedication to provide them the best personalized service and the most innovative and exciting vehicles from the industry's top manufacturers.
