Lynwood Village in Ascot is a retirement community designed for individuals aged 65 and over. It is situated in a scenic location with free parking. It features a variety of amenities a swimming pool, gym and various leisure activities. The Village offers 152 apartments and cottages.
About the Receptionist Position
As a Receptionist at Lynwood Retirement Village, you’ll be our visitors first point of contact, greeting them and providing guidance for their visit.
Additionally, you’ll be responsible for performing clerical tasks that support the office’s daily operations. From answering phone calls, distributing mail, and scheduling meetings, you’ll have a hand in all parts of the business.
You will be the Emergency First Aider to the Village and Fire Marsal – Full training will be provided.
Reception cover on site is 7 days a week and will include Bank holidays.
We are looking to hire 2 x receptionist £13.30 Per Hour
15 Hours per week. This is 2 x 7.5 hour shifts per week. 07.00 Till 15.00
20 Hours Per Week. This is 4 x 5 hour shifts per week. 15.00 Till 20.00
Receptionist Responsibilities
- Greet clients and visitors in a polite manner, offering your assistance
- To act as a fire marshal and first aider (Training will be provided)
- To act as first responder for the warden system within the Village
- Notify employees of visitor arrivals and support them with signing in and keys
- Answer, forward, and screen phone calls and general email inquiries
- Assist with various daily operations
- Sort and distribute daily mail and package deliveries
- Prepare meeting and training rooms as needed
- Maintain a neat, clean, and safe reception area
Receptionist Requirements
- Professional appearance and manner
- Excellent customer service skills
- Familiarity with a variety of computer software, including Microsoft Office
- Excellent written and verbal communication skills
- Superb multitasking and organizational skills
- Ability to work effectively and efficiently with a team
Benefits
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
Skills Required
- Professional appearance and manner
- Excellent customer service skills
- Familiarity with computer software, including Microsoft Office
- Excellent written and verbal communication skills
- Strong multitasking and organizational skills
- Ability to work effectively and efficiently with a team
What We Do
Gold Care Homes is a family-owned and operated care provider established in 1999. It runs care homes across England, supporting nearly 3,000 residents with residential, dementia, nursing, palliative, respite and short-stay services. The organisation creates tailored care plans around individual needs and preferences, with a mission to enhance residents’ lives through compassionate support, comfort, independence and meaningful daily experiences.
